Jump to content

Mail No Longer Working


xesvuli420
 Share

Recommended Posts

Hi!

 

For months I have had a page on my website that has a contact form. When you submit it, it emails me the message to my yahoo account. As of today however, I get a

Mail delivery failed: returning message to sender

 

message in my helio email acount. It states this:

 

If you received this error message, your message was not delivered because Yahoo was unable to verify that it came from a legitimate email sender. Yahoo uses three industry-wide authentication checks to verify that that emails are truly from the domains they claim to come from, and your email failed one or more of them:

  • DKIM (Domain-Keys Identified Mail)
  • SPF (Sender Policy Framework)
  • DMARC (Domain-based Message Authentication, Reporting and Conformance)

These standards are designed to eliminate an email user’s exposure to potentially fraudulent and harmful messages, and they have been adopted by all major email providers and many technology companies.

 

 

I have no idea what this means, or how to fix it... All I know is NOTHING HAS CHANGED at least on my end... Can anyone help shed some light on this for me (in non texhnical terms, this is my first webste, and I barely know much at all.)

 

Thanks everyone!

 

p.s. I dont know how to subscribe to this thread, so could you please email me @ shane@wheresshane.com please!

 

 

Thanks guys!!

Link to comment
Share on other sites

You will probably find this is an issue with Yahoo accounts as they changed their mail policies regarding email. Information on this is below

 

http://yahoo.tumblr.com/post/82426971544/an-update-on-our-dmarc-policy-to-protect-our-users

 

Is this happening for all emails that are sent or only for people using a @yahoo.com email address?

 

 

I would take a guess and say that the issue would be a from address on the email is taken from the email address entered into the form and then sent via phpmail though the system accounts which causes the security checks to fail and the email is rejected and the above failure notice generated.

 

 

As I understood this would only effect emails that had a from address of a Yahoo account but this may not be the case. Which would mean any emails sent to a Yahoo account that fails a check would be rejected however this will need testing to confirm.

 

@Staff an announcement regarding Yahoos new policies may be helpful if the above is confirmed to be the case.

 

Slight side note you can subscribe to a topic by clicking the "Follow this topic" button at the top of the page

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Similar Content

    • By bielsilvah
      I installed a php script on my site but this was not found so I can install this"GD functions are needed to process images, please ensure your PHP install is compiled with GD enabled.Freetype (in GD) is required to use ttf fonts within images. " 
      Any solution?
       
      email: bielsilva1cba@gmail.com
    • By gomgo
      Hi! I want to use my e-mail (gomgo@gomgo.heliohost.us) to send and receive e-mail, how do i login in the e-mail. i use Windows, so use Windows Live Mail is my option, but is impossible, windows live mail is actuatually discontinued and impossible to use, so i can't use it, i tried to send me the instructions, but i don't receive anythingh, i tried to use the webmail with roundcube and horde, but i get 500 Error, so i want to use the e-mail, what can i do?
       
      Thanks
       
       
      Edit: I'm in the Johnny's Server
    • By abdoudzg
      Hello can you please enable intl extension on php 7.3 ?
        
    • By bca
      how to enable php errors in johnny server
      pls i have check many things but cant find the right soluton anyone can help me ! pls
       
      i know about error_logs but i dont want that
×
×
  • Create New...