Mysql User "jiajun" Is Already Present

[SMARTDODO]

Hi Helionet / Heliohost

 

I would like the mods to help me with "forced" account deletion.

 

I have created an heliohost account a long time ago by the username of jiajun , and closed it since I dont use hosting anymore.

 

After a while , I decided to continue using heliohost hosting , but when I tried creating an account on stevie server by the username of jiajun , it said that there was an account error:

"

Dear jiajun,

Your hosting account at HelioHost has accounted an error during installation. The error is:

 

Sorry , a mysql user with the name jiajun already exists.

 

Please visit http://www.heliohost...ipts/signup.php and try to signup again.

 

Regards,

HelioHost Staff

 

"

 

I have also tried the deletion script to attempt to delete my account , but the system said there was no account with such username.

 

Please help me!

 

Thanks

 

 

Kind Regards

SMARTDODO

[Byron]

It could be that somebody is using that name for a mysql user. Try another username.