elektro8 Posted May 17, 2015 Share Posted May 17, 2015 Hi May i request for my account to be completely reset-ed?Because i think that i have deleted some necessary files etc.Also i have a problem when installing Wordpress using site builder, it always fails because of some mysql problems.Sometimes it cannot establish connection to mysql database ( 90% of time) and then it's about indd recovery being set to 6 . When i installed wordpress using original files from wordpress.org i ran into problems with uploading xml files for one of my themes.It failed every time i have also used domain changer on your site and that has messed up everything.I can't even access my site anymore.It was elektrokilla.helihost.org but i played around and now it's inaccessible. So if you could please reset my entire account and set up this domain transhumanistickastranka.heliohost.org ? Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 17, 2015 Share Posted May 17, 2015 We cannot reset accounts. You need to delete your account here: http://www.heliohost.../scripts/delete Then you can sign up again. Quote Link to comment Share on other sites More sharing options...
elektro8 Posted May 18, 2015 Author Share Posted May 18, 2015 I did it Anway i'm having this problem again Could not make the query numbered : 6MySQL Error No : 2013MySQL Error : Lost connection to MySQL server during query It happens when i try to install wordpress using Softaculous Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 18, 2015 Share Posted May 18, 2015 Softaculous doesn't work on Stevie. You need to install Wordpress manually. See http://www.helionet.org/index/topic/18875-stevie-mysql-common-questions-and-problems/ Quote Link to comment Share on other sites More sharing options...
elektro8 Posted May 18, 2015 Author Share Posted May 18, 2015 Okay Does it work on johnny?Cause i had same problems on Johnny too. Quote Link to comment Share on other sites More sharing options...
yashrs Posted May 18, 2015 Share Posted May 18, 2015 It is pretty much the same situation on Johnny. You need to manually install there too. Quote Link to comment Share on other sites More sharing options...
elektro8 Posted May 19, 2015 Author Share Posted May 19, 2015 Okay then , thank you.Something weird happened again, i created a new account as i told you already.And i assigned a domain : kartahrvatske.heliohost.orgBut i received email telling me that it's again elektrokilla.heliohost.orgBut i had that domain on my former account O.oI'm sorry if i'm already starting to bother you. Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 19, 2015 Share Posted May 19, 2015 I'm not sure why the email listed your former domain, but the domain on that account is kartahrvatske.heliohost.org and it is working. Quote Link to comment Share on other sites More sharing options...
elektro8 Posted May 19, 2015 Author Share Posted May 19, 2015 Great then Any eta when am i going to be able to use it? i'm still getting this warning . Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 19, 2015 Share Posted May 19, 2015 Try clearing your cache. It's working for me. Quote Link to comment Share on other sites More sharing options...
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