tagomago Posted September 1, 2016 Share Posted September 1, 2016 Hi, I received an email stating that my account has been deactivated and I need to login to reopen account. Unfortunately I was unable to login, I tried resetting my password but the confirmation code provided didn't work. My username is tagomago and domain is ashleyhales.co.uk. Can anybody help with this? Quote Link to comment Share on other sites More sharing options...
Piotr GRD Posted September 1, 2016 Share Posted September 1, 2016 Did you try to renew the account with "account renewal" tool?In the menu on HelioHost main page it's Support > Scripts > Renew. Quote Link to comment Share on other sites More sharing options...
Byron Posted September 1, 2016 Share Posted September 1, 2016 Do like Piotr GRD said. That's all that's wrong with your account. Quote Link to comment Share on other sites More sharing options...
tagomago Posted September 2, 2016 Author Share Posted September 2, 2016 That's it. It worked! Thanks. Quote Link to comment Share on other sites More sharing options...
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