ablaty2 Posted January 1, 2017 Share Posted January 1, 2017 Hi, I'd like to request to move my account (username=ablaty) from Stevie to Tommy as well as the associated domain 10StopTours.com Thanks,Alex Quote Link to comment Share on other sites More sharing options...
Byron Posted January 1, 2017 Share Posted January 1, 2017 Tommy is by invite only. Have you made a small donation so that you'll get an invite? https://heliohost.org/donate/ Quote Link to comment Share on other sites More sharing options...
ablaty2 Posted January 1, 2017 Author Share Posted January 1, 2017 Hi, Thanks for the quick reply. I made a donation earlier today and recieved an invite about an hour ago. However, when I click on the link to validate my email, it says that my storage space is being doubled then I get redirected to http 500 error page that says "www.heliohost.org is currently unable to handle this request.". Does this mean that my account hasn't been updated yet, or am I doing something wrong? Thanks! Quote Link to comment Share on other sites More sharing options...
Byron Posted January 1, 2017 Share Posted January 1, 2017 Are you trying to create an account with your old Stevie information? Ok try now. Quote Link to comment Share on other sites More sharing options...
virtav Posted January 2, 2017 Share Posted January 2, 2017 Due to Stevie crash, please would you move account virtav to Tommy. If possible I want to re-use all the details I had on Stevie - I have a tar backup from your link of Stevie data. Many thanks PS. Donation made Quote Link to comment Share on other sites More sharing options...
Byron Posted January 2, 2017 Share Posted January 2, 2017 Due to Stevie crash, please would you move account virtav to Tommy. If possible I want to re-use all the details I had on Stevie - I have a tar backup from your link of Stevie data. Many thanks Have you received a Tommy invite? Quote Link to comment Share on other sites More sharing options...
gadgetcc2 Posted January 2, 2017 Share Posted January 2, 2017 I would like to move to Tommy as well. I made a donation, but the email is different than the one here. How long does it take for the invite? Also, my sites were wordpress installations. Are the databases gone? The files in the zip were only the website files, but not the databases. Please forgive my ignorance, but I don't know a lot about how this works. Also not sure which domain was the main and which were subs or addons. Do you need all or just one to move everything? Appreciate all the help you can give! Username = gadgetcc domain= bringmelight.com Quote Link to comment Share on other sites More sharing options...
Krydos Posted January 2, 2017 Share Posted January 2, 2017 How long does it take for the invite?You should receive your invite within 24 hours of the submission after Paypal has fully transferred the funds. If you don't receive your invite within 24 hours post your paypal (or Skrill) transaction ID number and we can get it resent. Also, my sites were wordpress installations. Are the databases gone? The files in the zip were only the website files, but not the databases. Please forgive my ignorance, but I don't know a lot about how this works. Also not sure which domain was the main and which were subs or addons. Do you need all or just one to move everything?Each domain you want to move to Tommy needs to be listed for removal by a root admin. Username = gadgetcc domain= bringmelight.comThe username gadgetcc, and the domain bringmelight.com are now available to create a new account. Quote Link to comment Share on other sites More sharing options...
virtav Posted January 2, 2017 Share Posted January 2, 2017 Due to Stevie crash, please would you move account virtav to Tommy. If possible I want to re-use all the details I had on Stevie - I have a tar backup from your link of Stevie data. Many thanks Have you received a Tommy invite? Hi Byron. No invite received. Possibly due to my account on Stevie having an email address based on Stevie which is now inop. My paypal tansaction was Transaction ID: 5YT506897B433974B and domain musto.netMany thanks for the help - have been without critical email on that server now since it went down Quote Link to comment Share on other sites More sharing options...
Krydos Posted January 3, 2017 Share Posted January 3, 2017 Invite resent. Quote Link to comment Share on other sites More sharing options...
virtav Posted January 3, 2017 Share Posted January 3, 2017 Thank you...but no invite received. I have checked sp@m folders too. nothing.As mentioned, if you are using the email address on your current records, it is probably one that is stored on Stevie...and strangely enough those are all dead due to the disk crash your side so I am not getting any email from my domain on your system. (that has been a case for over a month) When you offered tar backups of data recovered on Stevie, you asked us to login with an email address originally used to open our helio account.I did that and got my data. THAT address is still working and is NOT on Stevie. If you can see that address on my account (starts virtav), please send the invite link to that email address Otherwise can you private message me so I can supply a full current email address for you to send the link/invite too ?I don't wish to publish an email address on a public forum due to sp@m concerns Already you are asking all of us to publish our logon names and domains on a public forum so we can get tech support - that's really not good for any of us from a security point of view This is all personal data that needs to remain confidential between you and the user, no-one else. Thanks for your help Quote Link to comment Share on other sites More sharing options...
ablaty2 Posted January 3, 2017 Author Share Posted January 3, 2017 Are you trying to create an account with your old Stevie information? Ok try now.Was able to setup my new account. Thanks for the help! Quote Link to comment Share on other sites More sharing options...
Krydos Posted January 3, 2017 Share Posted January 3, 2017 Thank you...but no invite received. I have checked sp@m folders too. nothing.Invite resent to your @yahoo.ca address. Already you are asking all of us to publish our logon names and domains on a public forum so we can get tech support - that's really not good for any of us from a security point of view This is all personal data that needs to remain confidential between you and the user, no-one else.Most people don't consider usernames and domains private information. Quote Link to comment Share on other sites More sharing options...
virtav Posted January 3, 2017 Share Posted January 3, 2017 Back online (on TOMMY) A BIG thank you to Krydos and team Quote Link to comment Share on other sites More sharing options...
bdistler Posted January 3, 2017 Share Posted January 3, 2017 Already you are asking all of us to publish our logon names and domains on a public forum so we can get tech support - that's really not good for any of us from a security point of view This is all personal data that needs to remain confidential between you and the user, no-one else. if I know your "logon name" (user name) it gets me what ? if you think you domain is not known by anyone - use this link --> [ https://www.whatsmydns.net/ ] and enter your domain name (not the URL) - then click on [ Search ] and look at the map - click your browser reload icon to see more sites on the map - each of those sites has a compleat copy of your domain's DNS records IMO - the Admins will not ask anyone to post "confidential" information in this forum Quote Link to comment Share on other sites More sharing options...
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