Jump to content


Photo

Johnny Cpanel (And Site) Not Working


  • Please log in to reply
2 replies to this topic

#1 Vordar

Vordar

    Rank II Member

  • Members
  • PipPip
  • 52 posts
  • Gender:Male
  • Location:USA

Posted 09 January 2017 - 03:06 PM

I haven't been able to connect to my cPanel recently because every time I try to, I get an error saying "the connection has timed out" or "the server took too long to respond". I have also gotten a couple of internal server errors (code 500). Is this due to high load, and if it is, when should I be able to log in?

(This problem has persisted across multiple WiFi connections and devices, so I doubt it is my network/computer)


Hello

#2 giteshss2

giteshss2

    Rank II Member

  • Members
  • PipPip
  • 98 posts
  • Gender:Male

Posted 09 January 2017 - 03:11 PM

Johnny server has crashed due to which you are unable to access your account. Wait for it to be recovered Vordar.



#3 wolstech

wolstech

    Rank X Member

  • Root Admin
  • 11,928 posts
  • Gender:Male
  • Location:Pennsylvania

Posted 09 January 2017 - 03:16 PM

The server that hosts Johnny, named Charlie, crashed. We don't know what's wrong yet, the initial reports were load on Johnny (http://www.helionet....132-2017-01-05/), but some later information is pointing to a possible failure on Charlie instead.

 

Stevie was 8 and Charlie was 6 with minimal/no repairs or other maintenance before these failures, so it wouldn't be unexpected if Charlie's failure turns out to be hardware (he was already one hard disk down when "new Johnny" came online).

 

Tommy on the other hand lives on Eddie, which is <1 year old, and has significantly more resources than either of the two failed servers. We expect a lot more out of Eddie in the years to come, and being new, don't see any reason he'd fail in the near future. Eddie also hosts Cody, which runs this forum and our website.


Please do not PM me for support. Posting on our forums lets all of us learn.
Do you play Minecraft? | Server Monitors | And the Dumbass of the Decade award goes to...





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users