Guest xpto4web Posted April 21, 2017 Share Posted April 21, 2017 Dear all, for the past couple of weeks that I cannot log into my account. I tried resetting the password, but it did not work.Looking around the forum, it seems other people have had the same issue but there was no clear solution, apart from asking an admin to reset it. Or is there anothe way around it? thanks in adv, Quote Link to comment Share on other sites More sharing options...
wolstech Posted April 21, 2017 Share Posted April 21, 2017 What was the account's username? Quote Link to comment Share on other sites More sharing options...
Guest xpto4web Posted April 21, 2017 Share Posted April 21, 2017 it was:xpto4web thanks Quote Link to comment Share on other sites More sharing options...
Krydos Posted April 22, 2017 Share Posted April 22, 2017 Did you try resetting your password at https://www.heliohost.org/reset/ or at https://johnny.heliohost.org:2083/resetpass?start=1 ? Quote Link to comment Share on other sites More sharing options...
Guest xpto4web Posted April 22, 2017 Share Posted April 22, 2017 The second link worked and I managed to reset the password.After that, I still could not login on https://heliohost.org, but now I could also reset the password here. So all seems to be working now...thanks! Quote Link to comment Share on other sites More sharing options...
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