eeze Posted May 6, 2017 Share Posted May 6, 2017 Should the AutoSSL option appear in cpanel SSL/TLS page as described in the cpanel documentation? If so, it is not present on my account. https://documentation.cpanel.net/display/ALD/Manage+AutoSSL I've been on Tommy since its invite days and am currently manually running a ZeroSSL cert. Did that conflict with granting access to AutoSSL? Thanks cpanel: predent Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 6, 2017 Share Posted May 6, 2017 12:57:55 PM Checking websites for “predent” … 12:57:55 PM This website’s SSL certificate lacks the following domains: predent.heliohost.org, mail.almazdentistry.com, www.predent.heliohost.org, mail.predent.heliohost.org, cpanel.predent.heliohost.org, webdisk.predent.heliohost.org, webmail.predent.heliohost.org. AutoSSL will not replace a certificate that an installed AutoSSL provider did not generate. 12:57:55 PM The website owned by “predent” has a valid SSL certificate. 12:57:55 PM The system has completed the AutoSSL check for “predent”. Autossl won't automatically overwrite an existing ssl certificate. 1 Quote Link to comment Share on other sites More sharing options...
eeze Posted May 9, 2017 Author Share Posted May 9, 2017 Autossl won't automatically overwrite an existing ssl certificate. Thank you for the update. I just deleted my SSL certificate. Could you please activate autoSSL on my account. Thank you! Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 9, 2017 Share Posted May 9, 2017 Log for the AutoSSL run for “predent”: Monday, May 8, 2017 10:22:59 PM GMT-0500 (cPanel (powered by Comodo)) 10:22:59 PM This system has AutoSSL set to use “cPanel (powered by Comodo)”. 10:22:59 PM Checking websites for “predent” … 10:22:59 PM The website “predent.heliohost.org”, owned by “predent”, has no SSL certificate. AutoSSL will attempt to obtain a new certificate and install it. 10:22:59 PM The system will attempt to renew SSL certificates for the following websites: 10:22:59 PM predent.heliohost.org (predent.heliohost.org www.predent.heliohost.org mail.predent.heliohost.org almazdentistry.com www.almazdentistry.com mail.almazdentistry.com webmail.predent.heliohost.org cpanel.predent.heliohost.org webdisk.predent.heliohost.org) 10:23:07 PM The system has completed the AutoSSL check for “predent”. 10:27:02 PM The queue contains a request for a certificate for “predent”’s website “predent.heliohost.org”. The system last polled for this certificate at May 9, 2017, 3:23:07 AM UTC. The next poll will be no earlier than May 9, 2017, 3:28:07 AM UTC. 10:32:01 PM Polling for “predent”’s new certificate for “predent.heliohost.org” (order item ID “181738787”) … 10:32:03 PM The certificate is available. The system will now attempt to install it. 10:32:09 PM SUCCESS The certificate is now installed! There you go https://predent.heliohost.org/https://www.sslshopper.com/ssl-checker.html#hostname=predent.heliohost.org Quote Link to comment Share on other sites More sharing options...
eeze Posted May 9, 2017 Author Share Posted May 9, 2017 There you gohttps://predent.heliohost.org/https://www.sslshopper.com/ssl-checker.html#hostname=predent.heliohost.org Thank you! Thank you! Everything looks good from my end. Appreciate all the support as always Krydos! Quote Link to comment Share on other sites More sharing options...
Luigi123 Posted May 10, 2017 Share Posted May 10, 2017 Glad we can help! If you have any questions or if you need help anything, feel free to post it on the forums. Marking this Thread as Solved. Quote Link to comment Share on other sites More sharing options...
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