brahimma Posted August 11, 2017 Share Posted August 11, 2017 hi helio teamfirst i want to thank you for your effort and the service you provide for as recently (12h ago) i refrechd my web site and it said If the control panel of a HelioHost-hosted website is not accessed for a period of one month, the account is declared abandoned and is temporarily deactivated.If you are the webmaster of the site, you can visit the following link to reactivate your account: and last time i used this accont was last day and i can't renew it by the link provided can you give me a hand plz thank you Link to comment Share on other sites More sharing options...
wolstech Posted August 11, 2017 Share Posted August 11, 2017 This happened to someone else yesterday too. Inactivity pages have been popping up on accounts that aren't inactive Escalating so it can be fixed. Link to comment Share on other sites More sharing options...
brahimma Posted August 11, 2017 Author Share Posted August 11, 2017 thank you wolstech so what i suppose to do to fix it Link to comment Share on other sites More sharing options...
wolstech Posted August 12, 2017 Share Posted August 12, 2017 You jus need to wait. Krydos is the one who needs to look at this. I tried manually unsuspending you (even though you weren't suspended), but it didn't help. 1 Link to comment Share on other sites More sharing options...
Krydos Posted August 12, 2017 Share Posted August 12, 2017 This happened to someone else yesterday too. Inactivity pages have been popping up on accounts that aren't inactive Apparently fixing autossl broke our suspend/unsuspend system. It's fixed now. and last time i used this accont was last day and i can't renew it by the link providedMake sure you're logging in at https://www.heliohost.org/login/ to be sure your logins are counted. 1 Link to comment Share on other sites More sharing options...
brahimma Posted August 14, 2017 Author Share Posted August 14, 2017 yes it's works thank you so much Link to comment Share on other sites More sharing options...
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