dearpet1 Posted August 16, 2017 Share Posted August 16, 2017 Hello? I've already donated to have a Tommy Server account. You can check the email and Paypal! Please check out with Paypal Transaction ID : 08U3348795039211F I think, You can move accounts directly. Thank you for swift reply! Link to comment Share on other sites More sharing options...
wolstech Posted August 16, 2017 Share Posted August 16, 2017 (edited) Thank you for the donation. You'll receive an invite to create your Tommy account when our root admin Krydos sees your donation. Normally we can move accounts directly, but we cannot move your Johnny account because you deleted it. If you wanted to move it, you should not have followed the directions in the wiki article (those steps are for non-donors who wish to move their account by deleting it and signing up again). Seeing this confusion occurred, I will update the Wiki article to indicate this. You'll need to create a new one using the invite instead when you receive it. Edited August 16, 2017 by wolstech Details Link to comment Share on other sites More sharing options...
dearpet1 Posted August 16, 2017 Author Share Posted August 16, 2017 (edited) Hello? Thank you for very swift reply! I try to create a new account with 'dearpet' for username but I can't. I'd like to use that (which I used to use username of account) but the join page said 'Not available'. So, I've just create the username 'dearpet2'. Could you delete deparpet2 after change my account from 'dearpet2' to 'dearpet' please? Plus, I've just logined with 'dearpet2' the cPanel. It said 'Your IP has been blocked!' how Could you fix it? Thank you! Edited August 16, 2017 by dearpet Link to comment Share on other sites More sharing options...
wolstech Posted August 16, 2017 Share Posted August 16, 2017 Please do not create any accounts until you receive the email with the invite. You must use the link from the email you haven't received yet if you want to be on Tommy (or wait until midnight UTC to sign up normally). We also cannot change usernames, so need to sign up using dearpet once you receive the email. Dearpet2 on Johnny has been deleted. I've rename your forum account to dearpet1 so you can reuse "dearpet" as a hosting account once you receive the invite. Link to comment Share on other sites More sharing options...
dearpet1 Posted August 16, 2017 Author Share Posted August 16, 2017 Hello, Wolstech Thank you for very swift reply! I'm going to wait the email. Plus, When I logined with 'dearpet2' on the cPanel a few minutes ago, It said 'Your IP has been blocked!' how could I fix it? Thank you so much! Link to comment Share on other sites More sharing options...
wolstech Posted August 16, 2017 Share Posted August 16, 2017 Plus, When I logined with 'dearpet2' on the cPanel a few minutes ago, It said 'Your IP has been blocked!' how could I fix it? Thank you so much!I've unblocked you. Escalating so Krydos sees this to make sure you get the email. Link to comment Share on other sites More sharing options...
Krydos Posted August 16, 2017 Share Posted August 16, 2017 There is already a Tommy account created this morning with the email address dearmypet@outlook.com so I'm assuming you got your invite. For anyone who searches and finds this, like it says at https://www.heliohost.org/tommy/ it can take up to 24 hours for a paypal or skrill donation to go through and the invitation sent. We're working to reimplement the instant invitation for a donation system we had before. Link to comment Share on other sites More sharing options...
dearpet1 Posted August 16, 2017 Author Share Posted August 16, 2017 Thank you for helping me I've just created the account "dearpet" and clicked java(tomcat) on the cPanel Thank you for all!! Link to comment Share on other sites More sharing options...
wolstech Posted August 16, 2017 Share Posted August 16, 2017 Glad to see you got it working. Java usually takes a few hours on Tommy if you activate it, but aside from that, everything on your account should be working. Thank you once again for the donation, and for choosing HelioHost Link to comment Share on other sites More sharing options...
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