insana Posted September 10, 2017 Share Posted September 10, 2017 Hi, Please, unblock my IP for this account. Thank you! Link to comment Share on other sites More sharing options...
Krydos Posted September 10, 2017 Share Posted September 10, 2017 You were blocked for using the wrong cpanel username or password too many times. We recommend logging in at https://www.heliohost.org/login/ to prevent this from happening again. Unblocked. Link to comment Share on other sites More sharing options...
insana Posted September 11, 2017 Author Share Posted September 11, 2017 (edited) I'm having a problem. I get the following error message, often: "Your session cookie is invalid. Please log in again."Whenever I am logged in, my session is closed. Why is this happening?Edit: my IP was blocked again. Edited September 11, 2017 by insana Link to comment Share on other sites More sharing options...
Krydos Posted September 11, 2017 Share Posted September 11, 2017 Is this cpanel you're getting that session cookie error from? Link to comment Share on other sites More sharing options...
insana Posted September 11, 2017 Author Share Posted September 11, 2017 Is this cpanel you're getting that session cookie error from? Yes! Link to comment Share on other sites More sharing options...
Krydos Posted September 11, 2017 Share Posted September 11, 2017 Are you able to log in at https://www.heliohost.org/login/ ? Link to comment Share on other sites More sharing options...
insana Posted September 11, 2017 Author Share Posted September 11, 2017 Hi! Yes I can. But immediately my session is terminated and I get two messages: "Your session cookie is invalid. Please log in again." and "Your IP address has changed. Please log in again." Link to comment Share on other sites More sharing options...
wolstech Posted September 11, 2017 Share Posted September 11, 2017 "Your IP address has changed. Please log in again." That's your problem. Your ISP is changing your address too often. You'll need to either:Call them and ask if they can stop changing it so often (they probably charge extra if you ask for a completely static IP)Use a VPN/Proxy so the address doesn't appear to change on our end (works well and is easy to do, but could slow you down)Get another ISP (overkill for this issue). Link to comment Share on other sites More sharing options...
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