strayer Posted September 20, 2017 Share Posted September 20, 2017 (edited) I had created the account estrayer on tommy with my e-mail address. I intended to create a second account on ricky to test out a different idea, I mixed up what e-mail address I had used and set up a second account with the same e-mail as the first. Now when I login as estrayer it takes me to an empty account on ricky and I cannot figure out how to access my files on tommy. I have not done anything with my account on Ricky and am totally fine with that being removed. I would prefer to remain able to access my account already in use on Tommy. Please advise! Edited September 20, 2017 by strayer Quote Link to comment Share on other sites More sharing options...
Krydos Posted September 20, 2017 Share Posted September 20, 2017 What is the username of your Tommy account? There is only one account that I can find using that email address and it's estrayer on Ricky. Also are you aware that it's against our terms of service to have more than one active account? http://wiki.helionet.org/Terms Quote Link to comment Share on other sites More sharing options...
strayer Posted September 20, 2017 Author Share Posted September 20, 2017 Same username. Same email. I was not aware, I should've checked terms of service before I tried to set up a second account. I am very sorry. I had picked a different username on Ricky but when I finished the setup it showed i was logged in as estrayer. That's when I figured out that I had messed up. Quote Link to comment Share on other sites More sharing options...
strayer Posted September 20, 2017 Author Share Posted September 20, 2017 I also was email by the Cronk daemon for estrayer@tommy after this occurred. To provide a bit more explanation I was having trouble testing a second web app on the same site without taking down the first one. I was not able to figure out how to get that to work which is why I tried to create a second account. Very sorry about this and I will not try to do it again, I really appreciate the service here and do not want to abuse it. Quote Link to comment Share on other sites More sharing options...
Krydos Posted September 20, 2017 Share Posted September 20, 2017 Alright, can you log in to your Tommy account now at https://www.heliohost.org/login/ ? Also, I noticed that your main domain doesn't exist. I recommend buying the domain https://www.namecheap.com/domains/registration/results.aspx?domain=stepbetacalculator.com&aff=102467 and setting your nameservers to ns1.heliohost.org and ns2.heliohost.org or changing your main domain http://www.heliohost.org/classic/support/scripts/domain to something like stepbetacalculator.heliohost.org Let us know if you need any help. Quote Link to comment Share on other sites More sharing options...
strayer Posted September 20, 2017 Author Share Posted September 20, 2017 Thank you so much! There is a typo in the domain name It is bet not beta stepbetcalculator.com Quote Link to comment Share on other sites More sharing options...
Krydos Posted September 20, 2017 Share Posted September 20, 2017 Oh yeah, that one works http://stepbetcalculator.com/ Quote Link to comment Share on other sites More sharing options...
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