drufitzgerald Posted September 25, 2017 Share Posted September 25, 2017 I'm getting blocked for using the wrong username or password, but I swear I'm not... Link to comment Share on other sites More sharing options...
wolstech Posted September 25, 2017 Share Posted September 25, 2017 Unblocked. Try resetting your password here: https://johnny.heliohost.org:2083/resetpass?start=1 If that doesn't work, I'll escalate this for you. The account does exist and is active, but your account is different from most. You have a username that exceeds 8 characters (the normal limit)...I wonder if that could be related to this issue. Link to comment Share on other sites More sharing options...
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