crayon Posted September 27, 2017 Share Posted September 27, 2017 I'm sorry. I tried to open a second account @ Ricky, because my first account @ Tommy doesn't work at all (can't send or receive mail. the settings are correct).So it wasn't my intention to get more space/accounts. Could you please delete for@dummies.heliohost.org and activate/unlock 'crayon'? Thank you very much and I apologize for the inconvience! Kind regard Link to comment Share on other sites More sharing options...
Krydos Posted September 27, 2017 Share Posted September 27, 2017 You can delete your Johnny account with the username dummies by going to http://www.heliohost.org/classic/support/scripts/delete Link to comment Share on other sites More sharing options...
crayon Posted September 27, 2017 Author Share Posted September 27, 2017 Sorry, I get this error, over and over again: We're sorry, but we either could not find that account in the database, or it is not listed as active. Please contact an administrator if you feel this message is in error.My IP is bloked as wellps my pwd is correct Link to comment Share on other sites More sharing options...
Krydos Posted September 27, 2017 Share Posted September 27, 2017 You only need to delete it once. The reason it can't find that account in the database is because you already deleted it. Link to comment Share on other sites More sharing options...
crayon Posted September 27, 2017 Author Share Posted September 27, 2017 I got this error the first time tooCan my IP also be unblocked please? Link to comment Share on other sites More sharing options...
Krydos Posted September 27, 2017 Share Posted September 27, 2017 Well, someone that knows your password managed to queue it for deletion. Link to comment Share on other sites More sharing options...
crayon Posted September 27, 2017 Author Share Posted September 27, 2017 That is highly unlikely, but I guess the 'dummies' account is gone (should have kept it because apparently i AM one... ) If my IP is unblocked, I'm a happy camper(do I get an e-mail when I'm unblocked? otherwise I can't shutdown the pc) Link to comment Share on other sites More sharing options...
Krydos Posted September 27, 2017 Share Posted September 27, 2017 I've already unblocked your IP once, but it got blocked again for the same thing. You have a mail client trying to connect to your Johnny account's email smtp. I'll unblock you again, but unless you disable your mail client you're just going to get blocked again. Link to comment Share on other sites More sharing options...
crayon Posted September 27, 2017 Author Share Posted September 27, 2017 I allready deleted my mail account (Windows Mail) after I posted this. Just checked and it's still locked... Link to comment Share on other sites More sharing options...
Krydos Posted September 27, 2017 Share Posted September 27, 2017 You're right. You got blocked again for failed smtp logins again. Unblocked again. Link to comment Share on other sites More sharing options...
crayon Posted September 27, 2017 Author Share Posted September 27, 2017 I only configured a 'dummies' e-mail account in Windows Mail. I don't understand.It is blocked again....so sorry....I tried to send some mails before I deleted my account. Could it be they are still floating around? Link to comment Share on other sites More sharing options...
Krydos Posted September 27, 2017 Share Posted September 27, 2017 Don't worry about it. It happens sometimes. Link to comment Share on other sites More sharing options...
crayon Posted September 27, 2017 Author Share Posted September 27, 2017 Ok, thank you so much for your patience and help!Heeey, cool! It works again! Thanks again! Really appreciate it!! Link to comment Share on other sites More sharing options...
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