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[Solved] Reverse Dns For Johnny

email DNS Johnny

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#1 Lena


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Posted 02 October 2017 - 07:22 AM

Until yesterday, emails from Johnny came from []. Today I received email from my account on Johnny from new IP-address []. This new IP-address hasn't reverse DNS - that's bad for email: many recipients reject all mail from IP-addresses without reverse DNS. Please set RDNS for to johnny.heliohost.org .

#2 wolstech


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Posted 02 October 2017 - 11:40 AM

We changed the outbound IP for Johnny yesterday due to an issue with Softaculous. Escalating to have the RDNS updated.


Thank you for pointing this out.

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#3 Krydos


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Posted 02 October 2017 - 08:27 PM

Thanks for noticing this.

I had reverse dns all set up from our end, but Hurricane Electric is currently authoritative for for the ip address and they need to edit their dns configuration to delegate control to our nameservers. We're just waiting on HE for now. I contacted HE support and they said it could take up to 24 hours to start working.

#4 Krydos


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Posted 07 October 2017 - 06:47 PM

Reverse DNS is working now.

Also tagged with one or more of these keywords: email, DNS, Johnny

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