alces Posted October 3, 2017 Share Posted October 3, 2017 Hi! I have had my IP blocked for failed login attempts. The reason for these attempts are that my account had been deactivated for inactivity, I wasn't aware that this happened and kept trying too login Soon realizing that my account was "paused" I did the steps to reactivate it. Once I tried to login after the process I had a message telling me that I was blocked from logging in. I would appreciate an unblock! Site user name is alces Link to comment Share on other sites More sharing options...
Krydos Posted October 3, 2017 Share Posted October 3, 2017 Unblocked. If you had been logging in through https://www.heliohost.org/login/ You would have been told your account was inactive, been given instructions on how to reactivate it, and you wouldn't have gotten blocked. Link to comment Share on other sites More sharing options...
alces Posted October 3, 2017 Author Share Posted October 3, 2017 Thanks! Ill make sure to use the right log-in page next time! Link to comment Share on other sites More sharing options...
Recommended Posts