alvares Posted December 23, 2017 Share Posted December 23, 2017 Hello, Error Add Domain, what is wrong? please me help. Quote Link to comment Share on other sites More sharing options...
Luigi123 Posted December 23, 2017 Share Posted December 23, 2017 I think its telling you that you need to use our nameservers to make it work. ns1.heliohost.orgns2.heliohost.org Quote Link to comment Share on other sites More sharing options...
alvares Posted December 24, 2017 Author Share Posted December 24, 2017 I know "ns", register "NS" is denied, this message "Search refused" pls help me?! Quote Link to comment Share on other sites More sharing options...
Krydos Posted December 24, 2017 Share Posted December 24, 2017 We've had problems with registro.br before because they do things backwards from every other domain registrar in the world. Here are your options:Transfer your domain to a real domain registrar like namecheap.comContact registro.br support and make them set the nameservers for you.Change you main domain. Quote Link to comment Share on other sites More sharing options...
alvares Posted December 26, 2017 Author Share Posted December 26, 2017 @Krydos, 1) not free.2) look a message support (https://i.imgur.com/wx6Xc6z.png)3) i try not work. @miwilc, not free. Quote Link to comment Share on other sites More sharing options...
wolstech Posted December 26, 2017 Share Posted December 26, 2017 It failed because you didn't change the main domain correctly, or it failed. I see an entirely different domain sandroalvares.com.br as your main domain, but you're trying to register camile.com.br... Try again, and if it still doesn't work, I'll change it for you. Quote Link to comment Share on other sites More sharing options...
alvares Posted December 27, 2017 Author Share Posted December 27, 2017 @wolstech, I not try change other main domain, im trying more add domain from cpainel is not work sure limit 1 free? Quote Link to comment Share on other sites More sharing options...
wolstech Posted December 27, 2017 Share Posted December 27, 2017 You have to change it to configure the second one. Once the nameservers are set on the second one, you can change it back. And add the second one as an add on domain. It only needs to be your main domain long enough to get registro.br to let you change the name servers. Be aware your current main domain will stop working for the duration of the setup process. Quote Link to comment Share on other sites More sharing options...
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