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[Solved] Account archived due to inactivity

archived inactivity

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#1 ipj

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Posted 24 December 2017 - 12:37 AM

I got this mensage when I tried to log in:

 

Your account has been archived due to inactivity. To keep your account active you need only log in to heliohost.org at least once every 30 days. Failure to log in often enough results in your account being flagged as inactive. If you would like to continue using this account you will need to request that an admin unarchive it.

 

I didnt know that I needed to keep log in every 30 days. How can I get my account back?

 

My account username is: ipj



#2 Luigi123

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Posted 24 December 2017 - 01:00 AM

Escalating to have it restored.
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#3 Byron

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Posted 24 December 2017 - 01:24 AM

Unarchiving...



#4 Byron

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Posted 24 December 2017 - 01:34 AM

Done. You should now be able to log in to your control panel and your website should start working within 12 hours. 


Edited by Byron, 24 December 2017 - 01:35 AM.


#5 ipj

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Posted 12 May 2018 - 02:31 AM

I cant log in in my account. When I try I receive a mesage that says: Invalid Login, but I'm sure that is not wrong. What is wrong?



#6 Krydos

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Posted 12 May 2018 - 04:31 AM

Have you read https://www.helionet...744-2018-05-01/ ?





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