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[HH#96514] Request to activate java


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#1 HelioHost

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Posted 08 January 2018 - 06:15 AM

Username: jetleyja, Server: Tommy, Main domain: medsup.heliohost.org

I have already uploaded a war file on my heliohost account I want to
activate java on my Tommy account please
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#2 wolstech

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Posted 08 January 2018 - 10:58 AM

You can do this through cpanel. There should be an option for Java under the software heading. Request it there and wait until it becomes active (usually a day at most on Tommy). After it's active, there will be a form on that page to deploy the war.

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#3 HelioHost

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Posted 08 January 2018 - 01:44 PM

I have already checked java on my cpanel it is showing the following
message since the account has been moved to tommy

* Java Tomcat*

JavaServer Pages (JSP) is a technology that helps software developers
create dynamically generated web pages based on HTML, XML, or other
document types. Released in 1999 by Sun Microsystems, JSP is similar to
PHP, ASP and React's JSX but it uses the Java programming language. To
deploy and run JavaServer Pages, a compatible web server with a servlet
container, such as Apache Tomcat, is required.

*Notice:* Java does not scale well on a shared host because each account on
which Java is enabled increases the total memory and cpu requirements of
the Apache Tomcat server. Therefore we only enable Java on the accounts
that will actually use it rather than all new accounts by default.

A Servlet is an object that receives a request and generates a response
based on that request. The basic Servlet package defines Java objects to
represent servlet requests and responses, as well as objects to reflect the
servlet's configuration parameters and execution environment. The package
javax.servlet.http defines HTTP-specific subclasses of the generic servlet
elements, including session management objects that track multiple requests
and responses between the web server and a client. Servlets may be packaged
in a WAR file as a web application.

*Notice:* In order to keep load levels low and provide Java support to the
largest number of accounts we will remove Java access from any accounts
that become suspended or inactive. Additionally, if the server is at
maximum and there is a queue of accounts waiting to receive Java support we
may need to remove Tomcat access from accounts that aren't using it.

*Request Status*

Your account is in the queue to receive java support. It should be
installed soon.
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#4 wolstech

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Posted 08 January 2018 - 02:30 PM

Then you've already requested it and need to wait. That just means you're in line for it.

 

In fairness to others who are also waiting, we don't provide a way to skip the line.


Please do not PM me for support. Posting on our forums lets all of us learn.

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#5 HelioHost

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Posted 08 January 2018 - 03:53 PM

But the status is same from the day the account was moved since four days
doesn't java activates in 24 hours on tommy?
On 08-Jan-2018 7:55 pm, "Heliohost Support" wrote:

> Then you've already requested it and need to wait. That just means you're
> in line for it.
>
> In fairness to others who are also waiting, we don't provide a way to skip
> the line.
>
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet...p?showtopic1290
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>
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#6 HelioHost

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Posted 13 January 2018 - 10:11 PM

The java shows same status since 4 days waiting to be activated please
look in to this issue
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#7 Krydos

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Posted 14 January 2018 - 06:00 AM

Java is already enabled on your account http://medsup.heliohost.org/test.jsp




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