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[Solved] Disk exceeded its quota limits

quota disk quota storage storage allotment exceed

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#1 pjay



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Posted 11 April 2018 - 06:30 AM

Hi, I have deleted all of my contents/emails/trash and logs

but Disk Usage page still shows that I have used all of my storage allotment.

all 999.47 MB goes to the unknown directory 'Other Usage' so im unable to delete this files.

Please help me delete this files.


Thank you.

Account: pjay

Server: Tommy

Edited by pjay, 11 April 2018 - 07:00 AM.

#2 gvrp


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Posted 11 April 2018 - 08:18 AM


Edited by gvrp, 11 April 2018 - 08:20 AM.

#3 Byron


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Posted 11 April 2018 - 11:16 AM

Have you tried emptying your trash at your cpanel? When you delete files it goes to your trash folder.

#4 wolstech


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Posted 11 April 2018 - 11:23 AM

I'm not sure what's up with this. I see 17MB of stuff in your account...and that includes the trash.


Krydos will need to look at this.

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#5 Krydos


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Posted 12 April 2018 - 12:48 AM

You had millions of php session files. I've been deleting them for like 30 minutes already...

#6 pjay



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Posted 12 April 2018 - 05:59 AM

I have no idea how it generated that number of session files.

I have did a research and found out that php's garbage collector should have deleted this files already but in my case, it didn't..

Temporarily, I have implemented a session timeout on my own in hope that this will prevent the same problem in the future.



Also tagged with one or more of these keywords: quota, disk quota, storage, storage allotment, exceed

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