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[Solved] Account Suspended: m00n


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#1 rpc

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Posted 16 April 2018 - 11:38 AM

Hi,

What is the reason why the account "m00n" was suspended?

If it is due to explicit content, I can remove it ( would be good to know which fotos are not allowed). ‚Äč

I will, of course, remove all the forbidden images, immediately.

Anyway, I am a photographer and I produce all the images. It is art. If some of them are forbidden I need to search an alternative to Helio. Nevertheless, I would request if you could unsuspend, so I can backup my site in order to migrate it.

Thank you


Edited by rpc, 16 April 2018 - 11:51 AM.


#2 wolstech

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Posted 16 April 2018 - 01:40 PM

You're actually suspended for inactivity. Please make you use either https://heliohost.org/login/ or https://tommy.heliohost.org:2083/ (with nothing after the / ) to log in or your logins won't count.

 

Unsuspended.



#3 rpc

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Posted 16 April 2018 - 01:51 PM

Thank you! How much time of inactivity can we have before being suspended for inactivity?



#4 wolstech

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Posted 16 April 2018 - 03:05 PM

You need to log into cPanel at least once every 30 days.



#5 rpc

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Posted 16 April 2018 - 03:19 PM

ok. Thank you.






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