rpc Posted April 16, 2018 Share Posted April 16, 2018 (edited) Hi,What is the reason why the account "m00n" was suspended?If it is due to explicit content, I can remove it ( would be good to know which fotos are not allowed). I will, of course, remove all the forbidden images, immediately.Anyway, I am a photographer and I produce all the images. It is art. If some of them are forbidden I need to search an alternative to Helio. Nevertheless, I would request if you could unsuspend, so I can backup my site in order to migrate it.Thank you Edited April 16, 2018 by rpc Link to comment Share on other sites More sharing options...
wolstech Posted April 16, 2018 Share Posted April 16, 2018 You're actually suspended for inactivity. Please make you use either https://heliohost.org/login/ or https://tommy.heliohost.org:2083/ (with nothing after the / ) to log in or your logins won't count. Unsuspended. Link to comment Share on other sites More sharing options...
rpc Posted April 16, 2018 Author Share Posted April 16, 2018 Thank you! How much time of inactivity can we have before being suspended for inactivity? Link to comment Share on other sites More sharing options...
wolstech Posted April 16, 2018 Share Posted April 16, 2018 You need to log into cPanel at least once every 30 days. Link to comment Share on other sites More sharing options...
rpc Posted April 16, 2018 Author Share Posted April 16, 2018 ok. Thank you. Link to comment Share on other sites More sharing options...
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