Jump to content


Photo

Backups Available


  • Please log in to reply
30 replies to this topic

#1 HelioHost

HelioHost

    Announcements

  • Moderators
  • 4,443 posts
  • Gender:Not Telling

Posted 08 May 2018 - 05:51 PM

Please go to https://www.heliohost.org/backup/ to download your Johnny backup. It took us a few days to accomplish this monumental task, but we have managed to back up the data from over 12,000 accounts. It is all now available for download, and at this time we have no reason to believe that any data has been lost in the crash. Let us know if you need any help creating your new Ricky or Tommy account and restoring your backup.
This is an unmonitored account for announcements only.
Wiki | Facebook | Twitter
Posted ImagePosted ImagePosted Image
Posted ImagePosted ImagePosted Image

#2 ziad87

ziad87

    Rank III Member

  • Members
  • PipPipPip
  • 165 posts
  • Gender:Male

Posted 08 May 2018 - 07:49 PM

Maybe if you don't want to re sign up then you could restore the backups after Johnny is up.

~Ziad "He likes to play with WHM / Cpanel, and he totally messed it up fixed it." server_uptime_t.gifserver_load_t.gif

What? I did nothing wrong! :rolleyes:  Server: Tommy, domain ziad87.heliohost.org, user ziad87

 
 


#3 Krydos

Krydos

    Rank X Member

  • Root Admin
  • 16,819 posts
  • Gender:Male

Posted 08 May 2018 - 08:13 PM

It depends on the type of backup it is. If it starts with cpmove- then it's an archive and we can restore it for people. The rest of the filetypes will need to be restored by the user.

#4 wolstech

wolstech

    Rank X Member

  • Root Admin
  • 9,071 posts
  • Gender:Male
  • Location:Pennsylvania

Posted 08 May 2018 - 08:36 PM

And to add to this, the cpmove archives don't necessarily need to go back on the same server.

 

A Johnny archive can restore onto Ricky or Tommy as well if you donate. It's the same exact process as moving an account, but the Johnny account is just already packed up. We'd just copy the cpmove file to whatever server you want and restore it.


Please do not PM me for support. Posting on our forums lets all of us learn.

Do you play Minecraft? | Server Monitors | And the Dumbass of the Decade award goes to...


#5 ziad87

ziad87

    Rank III Member

  • Members
  • PipPipPip
  • 165 posts
  • Gender:Male

Posted 09 May 2018 - 06:26 AM

Ah OK.

~Ziad "He likes to play with WHM / Cpanel, and he totally messed it up fixed it." server_uptime_t.gifserver_load_t.gif

What? I did nothing wrong! :rolleyes:  Server: Tommy, domain ziad87.heliohost.org, user ziad87

 
 


#6 euler45

euler45

    Rank I Member

  • Members
  • Pip
  • 42 posts

Posted 09 May 2018 - 01:42 PM

i want your help

transfer to tommy

mathsaida.heliohost.org

thank you



#7 wolstech

wolstech

    Rank X Member

  • Root Admin
  • 9,071 posts
  • Gender:Male
  • Location:Pennsylvania

Posted 09 May 2018 - 02:58 PM

@euler45: Your account cannot be transferred because the archive is in the wrong format. Please note that even if it was, you'd need to donate to have it moved.

 

The contents of your account are available for download from https://heliohost.org/backup/ An email will be sent to you containing a link to the backup. Your backup contains the contents of your home directory and one database.

 

Tommy accounts are available for free at midnight UTC, but fill quickly each day. If you donate, please provide the transaction ID and a Tommy invite can be sent to you so you don't need to wait.


Please do not PM me for support. Posting on our forums lets all of us learn.

Do you play Minecraft? | Server Monitors | And the Dumbass of the Decade award goes to...


#8 euler45

euler45

    Rank I Member

  • Members
  • Pip
  • 42 posts

Posted 09 May 2018 - 06:26 PM

i am in algeria and it is so difficult to donate for server in america.

and can i see jonnhy or no?



#9 wolstech

wolstech

    Rank X Member

  • Root Admin
  • 9,071 posts
  • Gender:Male
  • Location:Pennsylvania

Posted 09 May 2018 - 07:12 PM

Johnny may or may not return in his current form. It's quite likely it will need to be rebuilt. If you don't mind waiting what could be weeks, yes, Johnny will eventually be offered again in some form...

 

Also, remember that Tommy and Ricky are available for free too. We give away a few accounts for each server every night at midnight UTC, though those slots do fill very quickly (Tommy usually fills in seconds, Ricky lasts anywhere from a few minutes up to an hour).


Please do not PM me for support. Posting on our forums lets all of us learn.

Do you play Minecraft? | Server Monitors | And the Dumbass of the Decade award goes to...


#10 spandso

spandso

    Rank I Member

  • Members
  • Pip
  • 10 posts

Posted 10 May 2018 - 06:27 AM

Hi Admins! Thank you for all your hard work and support.

 

Old username at Johnny: teloni

New username at Tommy: spandso

 

I downloaded the backups (two files: username.tar.gz and username_wp662.tar.gz) as instructed. The backups are for a Wordpress installation.

 

I tried to restore my site using a new account at Tommy via cPanel. I could successfully restore the files of the Wordpress installation using teloni.tar.gz but not the database (file: teloni_wp662.tar.gz). The restore process for the database takes forever and I get a time-out error. The database is created but it has no content.

 

Can you please advise?

 

Thank you!



#11 wolstech

wolstech

    Rank X Member

  • Root Admin
  • 9,071 posts
  • Gender:Male
  • Location:Pennsylvania

Posted 10 May 2018 - 09:45 AM

That usually happens when it's too big for the server to import in a timely manner. How big is the .sql file you're trying to import?

Please do not PM me for support. Posting on our forums lets all of us learn.

Do you play Minecraft? | Server Monitors | And the Dumbass of the Decade award goes to...


#12 spandso

spandso

    Rank I Member

  • Members
  • Pip
  • 10 posts

Posted 10 May 2018 - 11:16 AM

That usually happens when it's too big for the server to import in a timely manner. How big is the .sql file you're trying to import?

 

It's not an .sql file. What I downloaded from the backup directory (using the link sent to my email) was a tarball named "teloni_wp662.tar.gz" containing several .frm, .MYD, .MYI files and a file named db.opt. The tarball is only 1MB. Is that how cPanel creates backups for MySQL databases?

 

Is it possible to dump an SQL file of the database? I could import that using phpMyAdmin. Any other suggestions?

 

Thank you!



#13 wolstech

wolstech

    Rank X Member

  • Root Admin
  • 9,071 posts
  • Gender:Male
  • Location:Pennsylvania

Posted 10 May 2018 - 11:27 AM

That's a raw MyISAM database.

 

You need to set up MySQL on your PC and convert them. Here's a guide that explains how to restore/verify them: https://blog.arekibo...-dump-required/


Please do not PM me for support. Posting on our forums lets all of us learn.

Do you play Minecraft? | Server Monitors | And the Dumbass of the Decade award goes to...


#14 spandso

spandso

    Rank I Member

  • Members
  • Pip
  • 10 posts

Posted 10 May 2018 - 11:42 AM

That's a raw MyISAM database.

 

You need to set up MySQL on your PC and convert them. Here's a guide that explains how to restore/verify them: https://blog.arekibo...-dump-required/

 

Thank you wolstech, I will give it a try in Ubuntu. Just curious, is it difficult to dump a .sql of my database from my Johnny account?



#15 wolstech

wolstech

    Rank X Member

  • Root Admin
  • 9,071 posts
  • Gender:Male
  • Location:Pennsylvania

Posted 10 May 2018 - 11:57 AM

We can't right now, which is why you were given the raw files.

 

Once you get mysql to open the databases, you should be able to export them to .sql files using mysqldump or similar.


Please do not PM me for support. Posting on our forums lets all of us learn.

Do you play Minecraft? | Server Monitors | And the Dumbass of the Decade award goes to...





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users