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Error (XID x68mdc)

error dns

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#1 ardent



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Posted 27 May 2018 - 10:00 PM



I got the following error when trying to create a new addon domain (dulleshsa.tk) in cPanel:


A DNS entry for “dulleshsa.tk” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.


The cPanel forum says to execute the script /scripts/killdns domain.com to fix the issue but I'm assuming that's something only a root admin can do. Please help.




#2 Luigi123


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Posted 28 May 2018 - 01:47 AM

Moved to Customer Service.
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#3 wolstech


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Posted 28 May 2018 - 02:44 AM

I can't find any DNS entries for this domain. Are you still getting this error?

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#4 ardent



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Posted 28 May 2018 - 06:02 PM



No, I am no longer getting the error. I think there was a bit of a delay for some reason. I was initially transferring the domain from another provider, but the two others I transferred worked fine the first time. I only got the error with this one. Thank you for looking into it, though.

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