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My Domain in Ricky Does not Work

dominio ricky domain domain not work

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#1 scrum

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Posted 29 May 2018 - 06:03 AM

I've been configuring a domain on ricky's servers for 3 days but at the time of loading the web it does not show anything I've checked the browsers cloudflare and everything well while the error indicates it's on the host. Any response and solution?

 

Attached File  2018-05-29_00-57-32.png   16.17K   5 downloads

Thank you

 



#2 sagnik

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Posted 29 May 2018 - 06:22 AM

I think the problem is occurring from CloudFlare. Turn off CloudFlare and then see if it works, if it does, then check your CloudFlare configuration.
I'm not sure but I can see that the domain is not pointing to Heliohost Nameservers. It may be a cause for the problem.
- By Sagnik

#3 wolstech

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Posted 29 May 2018 - 10:15 AM

Please remove cloudflare and see if it works. We can't troubleshoot this until cloudflare is gone anyway.

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#4 sadeso

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Posted 29 May 2018 - 05:24 PM

It is very rare previously the domain was working correctly on the jhonny server with the cloudflare service (https) and the DNS was changed but after the server crash the domain was released to work on ricky it is strange that there is a problem  In any case I will remove it from the cloudflare service we will see what happens.



#5 rajdis

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Posted 01 June 2018 - 05:56 AM

Sometime you will face this problem with Cloudflare.

Try to refresh multiple times.

If possible, remove cloudflare, they slow down your site. I faced the same problem.


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server_uptime_s.gifserver_uptime_j.gifserver_uptime_t.gif


#6 sadeso

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Posted 02 June 2018 - 06:52 PM

That's right Cloudflare is giving problems but there is another software within the hosting to configure it quickly.







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