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[Solved] Account archived due to inactivity

inactivity archived account

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4 replies to this topic

#1 amuri

amuri

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Posted 10 June 2018 - 10:22 AM

Hello!
My account was archived and I'd like to continue using it.
Please, can you unarchive it?
 
Username: Amuri
Server: Johnny
Main domain: amuri.heliohost.org
 
Thanks.

 



#2 Luigi123

Luigi123

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Posted 10 June 2018 - 02:28 PM

Escalating to have it restored.
Posted ImagePosted ImagePosted Image
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#3 Krydos

Krydos

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Posted 10 June 2018 - 07:15 PM

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days.

Unarchiving...

#4 Krydos

Krydos

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Posted 10 June 2018 - 07:15 PM

Done. You should now be able to log in and your website should start working within 2 hours.

#5 amuri

amuri

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Posted 11 June 2018 - 05:16 AM

Wow....Thank God am back online.







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