[Solved] Suspended: stosmy

[stosmykj]

a. stosmy
b. johnny (i think it is johnny :-) )
c. stosmy.ml

 

 

Please help. Thank you.

Edited June 11, 2018 by stosmykj

[wolstech]

That account does not exist.

 

However, there is a similarly named account stosmykj on Ricky, which has the domain stosmykj.ml. Did you mean this account?

[stosmykj]

Yes it was Ricky. It was many days ago. I forgot that i changed domain name. Please recover, thank You.

[wolstech]

Unarchiving...

[wolstech]

That account failed its restoration. Krydos should be able to restore it for you, but the username will probably need to be changed. Moving so he can take a look.

cPanel restorepkg version: 2.3
Restricted: no
Allow Reseller Privileges: no

Searching for “stosmykj”’s account archive …
The system will attempt to restore the archive file “/home/cpmove-stosmykj.tar.gz”.
----------------------------------------------------------------------
You have successfully enqueued this account’s restoration. This restoration’s ID is “rickyheliohostresto20180611205710Hsr”.

You can see the progress of this restoration below. If you need to show this again, run the following command:

/usr/local/cpanel/bin/view_transfer rickyheliohostresto20180611205710Hsr
----------------------------------------------------------------------
The transfer with the session id, “rickyheliohostresto20180611205710Hsr” is running with PID “128057”.
[128057][MASTER    ]: Start Session
[128057][MASTER    ]: Version: 2.3
[128057][MASTER    ]: Queue “RESTORE” items: 1
[128057][MASTER    ]: Remote Host:
[128077][RESTORE:1 ]: Starting “Account”: stosmykj
[128077][RESTORE:1 ][A:stosmykj        ]: Progress: 0%
[128077][RESTORE:1 ][A:stosmykj        ]: Starting “RESTORE” for “Account” “stosmykj”.
[128077][RESTORE:1 ][A:stosmykj        ]: Progress: 10%
[128077][RESTORE:1 ][A:stosmykj        ]: Restore File: /home/cpmove-stosmykj.tar.gz
[128077][RESTORE:1 ][A:stosmykj        ]: Restore Reseller Privs: no
[128077][RESTORE:1 ][A:stosmykj        ]: Restricted mode: no
[128077][RESTORE:1 ][A:stosmykj        ]: Express mode: no
[128077][RESTORE:1 ][A:stosmykj        ]: Target “/home” on host “ricky.heliohost.org” has 173.51 GB free and requires at least 7.96 MB free, which includes space for temporary files.
[128077][RESTORE:1 ][A:stosmykj        ]: The “Reseller” restore module has the following areas disabled by request: “all”
[128077][RESTORE:1 ][A:stosmykj        ]: ArchiveManager
[128077][RESTORE:1 ][A:stosmykj        ]:               Preparing archive for restoration …
[128077][RESTORE:1 ][A:stosmykj        ]:               Calculating disk space needed …
[128077][RESTORE:1 ][A:stosmykj        ]:               Done.
[128077][RESTORE:1 ][A:stosmykj        ]:               Target “/home/cpanelpkgrestore.TMP.work.BI7KsJzF/unsafe_to_read_archive” on host “ricky.heliohost.org” has 173.51 GB free and requires at least 7.96 MB free, which includes space for temporary files.
[128077][RESTORE:1 ][A:stosmykj        ]:               This archive’s payload appears to be in the archive’s “cpmove-stosmykj” directory.
[128077][RESTORE:1 ][A:stosmykj        ]:       ArchiveManager
[128077][RESTORE:1 ][A:stosmykj        ]:       The system successfully prepared the archive for restoration.
[128077][RESTORE:1 ][A:stosmykj        ]: PreRestoreActions
[128077][RESTORE:1 ][A:stosmykj        ]:       PreRestoreActions
[128077][RESTORE:1 ][A:stosmykj        ]:
[128077][RESTORE:1 ][A:stosmykj        ]: Progress: 15%
[128077][RESTORE:1 ][A:stosmykj        ]: Account
[128077][RESTORE:1 ][A:stosmykj        ]:       Force Mode: no
[128077][RESTORE:1 ][A:stosmykj        ]:       Dedicated IP Address: no
[128077][RESTORE:1 ][A:stosmykj        ]:       Account
[128077][RESTORE:1 ][A:stosmykj        ]:       Failed to create the account: A database owner with the name “stosmykj” already exists.
[128077][RESTORE:1 ][A:stosmykj        ]: Progress: 21%
[128077][RESTORE:1 ][A:stosmykj        ]: Progress: 100%
[128077][RESTORE:1 ][A:stosmykj        ]:       Failed: Account Restore Failed: “Account failure: Failed to create the account: A database owner with the name “stosmykj” already exists.”
[128077][RESTORE:1 ]: Account “stosmykj”: Account Restore Failed: “Account failure: Failed to create the account: A database owner with the name “stosmykj” already exists.”
[128077][RESTORE:1 ]: Progress: 100%
[128077][RESTORE:1 ]: Child Complete
[128057][MASTER    ]: Session Complete
Domain lookup of domain 'stosmykj' yielded user 'root'
An error occured while attempting to unsuspend “root”. The user “root” is not in a suspended state.
Replacing existing .htaccess
grep: /var/cpanel/userdata/stosmykj/*: No such file or directory
Invalid homedir.

[Krydos]

Your username is stosmyk2 now, but everything else is the same. You should be able to log in now and your website should start working within 2 hours.