b0ardfac Posted July 13, 2018 Share Posted July 13, 2018 Username: b0ardfacServer: TommyDomain: ff4-free-enterprise.com Hi, just saw the account was suspended. There would have been a spike of activity in use today for a tournament -- I was wondering if it was suspended for resource use as a result, or if there was a different reason? Thanks for your time in advance. Link to comment Share on other sites More sharing options...
wolstech Posted July 13, 2018 Share Posted July 13, 2018 Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator Link to comment Share on other sites More sharing options...
b0ardfac Posted July 13, 2018 Author Share Posted July 13, 2018 Thank you very much. There are some easy things I can do to reduce load that I can think of, I will try to get those done ASAP. But it is entirely possible I will need to look into paid hosting, and if HostGator is set up in a similar manner as Heliohost to facilitate an easy migration then that may be ideal. Thank you again! Link to comment Share on other sites More sharing options...
b0ardfac Posted July 13, 2018 Author Share Posted July 13, 2018 Hi, sorry to bother again -- after a cache clear my account is still showing as suspended, as well as trying to login from the main site. Is there a time delay? Or perhaps did the auto-suspension kick in again immediately? Link to comment Share on other sites More sharing options...
Recommended Posts