logiciel Posted August 8, 2018 Share Posted August 8, 2018 Can you please unarchieved my account.Username: logicieServer: JohnnyThank you in advance. Link to comment Share on other sites More sharing options...
qsgt Posted August 8, 2018 Share Posted August 8, 2018 All accounts on Johnny have been archived. Please see https://www.helionet.org/index/topic/33812-johnny-maintenance/ for more information. 1 Link to comment Share on other sites More sharing options...
logiciel Posted August 14, 2018 Author Share Posted August 14, 2018 My account has been archived due to inactivity. Not because of Johnny's maintenance. Can you please unarchieved my account? Link to comment Share on other sites More sharing options...
logiciel Posted August 14, 2018 Author Share Posted August 14, 2018 If I try to move to Tommy or Ricky, creating a new account at https://www.heliohost.org/signup/, the system recognize my email and tell me: Account StatusYour account has been archived due to inactivity. Link to comment Share on other sites More sharing options...
wolstech Posted August 14, 2018 Share Posted August 14, 2018 It is actually due to maintenance. We just didn't change the message... If you want to sign up again, you need to use a different username, email, and domain, then use the backup you can download from https://heliohost.org/backup/ to get your content back. Donors can have the archive moved to another server automatically. If you don't want to do either, you can wait the likely month or longer needed for the maintenance, and we'll restore this when it is complete. Link to comment Share on other sites More sharing options...
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