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[Solved] Login reminder (2FA breaks activity tracking)


DmC

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What link are you using to sign in? You need to use either https://<server>.heliohost.org:2083/ (with nothing after the slash), or https://heliohost.org/login/

 

Also, do you have the 2FA enabled? We recently discovered that 2FA is incompatible with the inactivity tracking script and causes logins to not count regardless of how you log in (there’s a case over in Escalated regarding this issue, it hasn’t been looked at yet to determine if it’s fixable, disable the 2FA for now as a workaround)

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The 2FA is known to be incompatible with our activity tracking system...

 

Current workaround is to remove the 2FA and change your password and your logins will start counting again.

 

There another topic in escalated for this issue, it’s still unresolved. I’ll move yours there as well.

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