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[HH#209210] Can't access phpmyadmin


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#1 HelioHost

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Posted 24 November 2018 - 09:13 PM

Username: iandrew, Server: Johnny, Main domain: andrews-giveaways.tk

Hello, somehow i managed to lose my wordpress credentials('Error establishing a database connection'.Could you reset them for me? I tried everything i could.Username: iandrew
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#2 Luigi123

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Posted 25 November 2018 - 12:05 AM

Everyone sites are down. Krydos will take a look at it to find out the problem when he’s online.

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#3 Krydos

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Posted 25 November 2018 - 04:34 AM

Does it work now?

#4 HelioHost

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Posted 25 November 2018 - 08:31 AM

Thank you, it works now. Can i know what changes you've done?
Pe duminica, 25 noiembrie 2018, 06:34:40 EET, Heliohost Support a scris:

Does it work now?

You may view the status of your ticket by visiting:

https://www.helionet...showtopic=34586

Thank you,
Heliohost support
https://www.heliohost.org/
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#5 wolstech

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Posted 25 November 2018 - 11:42 AM

Server just needed a reboot.

Please do not PM me for support. Posting on our forums lets all of us learn.

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#6 HelioHost

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Posted 27 November 2018 - 06:50 PM

You might have to do another restart, the problem is back(most likely because of the tomcat upgrade). Pe duminica, 25 noiembrie 2018, 13:42:18 EET, Heliohost Support a scris:

Server just needed a reboot.

You may view the status of your ticket by visiting:

https://www.helionet...showtopic=34586

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#7 wolstech

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Posted 27 November 2018 - 07:22 PM

It's a different issue this time around. Johnny is working fine for me at the moment, just a little slow. The Tomcat upgrade won't affect Johnny (that's on Tommy, and hasn't happened yet anyway), so that's not the cause either.

 

Can you tell me your IP address? I want to verify it's not blocked.


Please do not PM me for support. Posting on our forums lets all of us learn.

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#8 HelioHost

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Posted 12 December 2018 - 03:14 PM

I can't really do that since everyone can see what we're saying here.
Pe marti, 27 noiembrie 2018, 21:22:49 EET, Heliohost Support a scris:

It's a different issue this time around. Johnny is working fine for me at the moment, just a little slow. The Tomcat upgrade won't affect Johnny (that's on Tommy, and hasn't happened yet anyway), so that's not the cause either.

Can you tell me your IP address? I want to verify it's not blocked.

You may view the status of your ticket by visiting:

https://www.helionet...showtopic=34586

Thank you,
Heliohost support
https://www.heliohost.org/
https://www.helionet.org/
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#9 wolstech

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Posted 12 December 2018 - 03:40 PM

I can edit it out of the support topic once I've checked it for you, but we don't offer private support by email unfortunately. You would need to PM it to me on the forums if you really didn't want it visible.

 

Also, your IP should not be considered private anyway, every single website and server your PC talks to has a record of it, and it likely gets hit with junk traffic constantly. The only reason we ask is so we can tell which of the thousands in the log we need to look at.


Please do not PM me for support. Posting on our forums lets all of us learn.

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#10 wolstech

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Posted 15 December 2018 - 06:28 PM

That IP is not blocked.


Please do not PM me for support. Posting on our forums lets all of us learn.

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#11 HelioHost

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Posted 15 December 2018 - 09:29 PM

Could you please check the site again? Pe sambata, 15 decembrie 2018, 20:28:56 EET, Heliohost Support a scris:

That IP is not blocked.

You may view the status of your ticket by visiting:

https://www.helionet...showtopic=34586

Thank you,
Heliohost support
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https://www.helionet.org/
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#12 Krydos

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Posted 15 December 2018 - 09:31 PM

Your site https://andrews-giveaways.tk/ is working for me.

#13 HelioHost

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Posted 23 February 2019 - 07:28 PM

An update would be nice.
Pe duminica, 25 noiembrie 2018, 02:05:19 EET, Heliohost Support a scris:

Everyone sites are down. Krydos will take a look at it to find out the problem when he's online.

You may view the status of your ticket by visiting:

https://www.helionet...showtopic=34586

Thank you,
Heliohost support
https://www.heliohost.org/
https://www.helionet.org/
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#14 Krydos

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Posted 23 February 2019 - 09:49 PM

An update on what?

#15 HelioHost

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Posted 23 February 2019 - 11:29 PM

All of the details are above ^ Pe sambata, 23 februarie 2019, 23:49:50 EET, Heliohost Support a scris:

An update on what?

You may view the status of your ticket by visiting:

https://www.helionet...showtopic=34586

Thank you,
Heliohost support
https://www.heliohost.org/
https://www.helionet.org/
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