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Failed Logins and Inactivity Warnings


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#1 HelioHost

HelioHost

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Posted 29 November 2018 - 11:04 PM

The HelioHost staff updated several mission critical operating system packages today which resulted in a few bugs for a couple hours. The main culprit was the openssl package which rendered our main website from being unable to communicate with the other servers. This means login attempts and password change requests at heliohost.org would always result in an error message. This should be fixed now. The other major issue we've noticed is that the system clock on one of our servers got way out of sync for a while. This resulted in some accounts being sent warning messages about not logging in to cpanel often enough. The clock has been synced back up, and all of the time based issues should now be resolved as well. Let us know if you notice anything else odd happening. This is why we only make major updates like this very rarely. Thank you for your patience during the buggy last couple of hours.
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