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[HH#218772] This is rubbish!!!


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#1 HelioHost

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Posted 30 November 2018 - 05:40 PM

Username: N/A, Server: N/A, Main Domain: N/A

Hellow Heliohost,

Yeserday I created an account so I could run my Flask app program in your
servers. As you say in your welcome page, you do it for free and everything
looks so colorful there.

But once you are using it sometimes you can't even see your file system
because it is unable to reload the page, it gets loading forever.

And if I want to test it by going directly to the domain, it takes the
whole life to finally throw up that an error was found.

The presentation letter is all but wet paper, seriously I don?t know your
intentions with this but if for a small piece of code it doesn?t work I
think is not even worth trying trying more time.

Libre
de virus. www.avast.com
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#2 wolstech

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Posted 30 November 2018 - 05:49 PM

What server are you on (our system normally identifies you, but you emailed us from a different address)? If Johnny, that server is failing and is believed to have a hardware problem of some kind. Ricky and Tommy are a bit faster, with Tommy being fastest. You can see the historical performance of our servers here: http://heliohost.grd.net.pl/monitor/

 

If you can provide us your username and server, we'd be happy to look into what's going on.


Please do not PM me for support. Posting on our forums lets all of us learn.

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#3 HelioHost

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Posted 30 November 2018 - 05:57 PM

I was using Jonny but the others were full so I only had the oportunity to
join there.

The thing is that I want to use your servers to do my thesis project and I
don't want to pay just for some months and then stop using it.

You were the best option I found but I want warranties this would work.

El vie., 30 nov. 2018 18:49, Heliohost Support
escribio:

> What server are you on (our system normally identifies you, but you
> emailed us from a different address)? If Johnny, that server is failing and
> is believed to have a hardware problem of some kind. Ricky and Tommy are a
> bit faster, with Tommy being fastest. You can see the historical
> performance of our servers here: http://heliohost.grd.net.pl/monitor/
> &nbsp ;
> If you can provide us your username and server, we'd be happy to look into
> what's going on.
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet...showtopic=34641
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>
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#4 HelioHost

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Posted 30 November 2018 - 06:00 PM

My user is georgday and my server is Jonny.

El vie., 30 nov. 2018 18:57, Heliohost Support
escribio:

> I was using Jonny but the others were full so I only had the oportunity to
> join there.
> The thing is that I want to use your servers to do my thesis project and I
> don't want to pay just for some months and then stop using it.
> You were the best option I found but I want warranties this would work.
> El vie., 30 nov. 2018 18:49, Heliohost Support
> escribio:
> > What server are you on (our system normally identifies you, but you
> > emailed us from a different address)? If Johnny, that server is failing
> and
> > is believed to have a hardware problem of some kind. Ricky and Tommy are
> a
> > bit faster, with Tommy being fastest. You can see the historical
> > performance of our servers here: http://heliohost.grd.net.pl/monitor/
> > &nbsp ;
> > If you can provide us your username and server, we'd be happy to look
> into
> > what's going on.
> >
> > You may view the status of your ticket by visiting:
> >
> > https://www.helionet...showtopic=34641
> >
> > Thank you,
> > Heliohost support
> > https://www.heliohost.org/
> > https://www.helionet.org/
> >
> >
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet...showtopic=34641
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>
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#5 wolstech

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Posted 30 November 2018 - 06:12 PM

That would be why you're having issues. Johnny's both meant for people who don't care about uptime, and is also suffering from hardware failure. Considering you're just trying to do a thesis project, I'd be willing to move you to Ricky if you'd like. His uptime is much better. You can see the difference here: http://heliohost.grd.net.pl/monitor/

 

Would you like me to move you?

 

Also for this:

>>"You were the best option I found but I want warranties this would work." 

 

Please be mindful of the fact that our service is provided 'as-is', we do not warranty it and we don't guarantee uptime (though with the exception of Johnny, we're around 99%). If you need such guarantees, a paid host may be a better solution for you. You can see our full terms of service and disclaimer here: http://wiki.helionet.org/Terms


Please do not PM me for support. Posting on our forums lets all of us learn.

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#6 HelioHost

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Posted 30 November 2018 - 09:49 PM

Please if you want I would like to.

And thanks a lot.

El vie., 30 nov. 2018 19:12, Heliohost Support
escribio:

> That would be why you're having issues. Johnny's both meant for people who
> don't care about uptime, and is also suffering from hardware failure.
> Considering you're just trying to do a thesis project, I'd be willing to
> move you to Ricky if you'd like. His uptime is much better. You can see the
> difference here: http://heliohost.grd.net.pl/monitor/
> &nbsp ;
> Would you like me to move you?
>
> Also for this:
> >>"You were the best option I found but I want warranties this would
> work."
>
> Please be mindful of the fact that our service is provided 'as-is', we do
> not warranty it and we don't guarantee uptime (though with the exception of
> Johnny, we're around 99%). If you need such guarantees, a paid host may be
> a better solution for you. You can see our full terms of service and
> disclaimer here: http://wiki.helionet.org/Terms
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet...showtopic=34641
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>
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#7 wolstech

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Posted 30 November 2018 - 10:38 PM

The account georgday appears to not exist, so I've sent you an invite for a Ricky account instead of moving you.

 

Please check the email address that was used for the georgday account for the link to sign up on Ricky. It may go to spam, so check in there if you did not receive it.


Please do not PM me for support. Posting on our forums lets all of us learn.

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#8 HelioHost

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Posted 01 December 2018 - 08:39 AM

It doesn?t exists because I deleted it, but I am doing the registration for
Ricky.

Thank you so much and make sure that for this fixing you are providing me,
I?ll mention heliohost.org on my thesis report.

Jorge

Libre
de virus. www.avast.com

El vie., 30 nov. 2018 a las 23:38, Heliohost Support ()
escribio:

> The account georgday appears to not exist, so I've sent you an invite for
> a Ricky account instead of moving you.
>
> Please check the email address that was used for the georgday account for
> the link to sign up on Ricky. It may go to spam, so check in there if you
> did not receive it.
>
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet...showtopic=34641
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>
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#9 HelioHost

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Posted 01 December 2018 - 11:24 AM

Finally I could run my app on your servers with less lags and waiting times.

One issue that I found and drove me crazy: If you change permissions of
files/directories etc, you need to know that the only way the new
permission is updated is via permission option (the one with the key
symbol) not by modifing the numbers appearing on the right hand.

I tell u this because I stayed almost 2 hours trying to figure out why I
have the error message 404 even though following the tutorials to make it
works.

Thank you for you pacient with me and sory for the strong message I sent at
first, but I was really frustrated while trying to make my project work,
for free. Now it works better.

PS: As soon as I made my presentation of the project I will let you know.

Jorge.

Libre
de virus. www.avast.com

El sab., 1 dic. 2018 a las 9:39, Heliohost Support ()
escribio:

> It doesn?t exists because I deleted it, but I am doing the registration for
> Ricky.
> Thank you so much and make sure that for this fixing you are providing me,
> I?ll mention heliohost.org on my thesis report.
> Jorge
> Libre
> de virus. www.avast.com
> El vie., 30 nov. 2018 a las 23:38, Heliohost Support ()
> escribio:
> > The account georgday appears to not exist, so I've sent you an invite for
> > a Ricky account instead of moving you.
> >
> > Please check the email address that was used for the georgday account for
> > the link to sign up on Ricky. It may go to spam, so check in there if you
> > did not receive it.
> >
> >
> > You may view the status of your ticket by visiting:
> >
> > https://www.helionet...showtopic=34641
> >
> > Thank you,
> > Heliohost support
> > https://www.heliohost.org/
> > https://www.helionet.org/
> >
> >
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet...showtopic=34641
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>
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