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[Solved] unarchive account


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#1 elev3n

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Posted 06 December 2018 - 09:36 PM

Your account has been archived due to inactivity. To keep your account active you need only log in to heliohost.org at least once every 30 days. Failure to log in often enough results in your account being flagged as inactive. If you would like to continue using this account you will need to request that an admin unarchive it.

 

I would like to continue using my account, how can i recover it?

 

thanks in advance



#2 Luigi123

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Posted 06 December 2018 - 10:25 PM

This support request is being escalated to our root admin.

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#3 Krydos

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Posted 06 December 2018 - 10:41 PM

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days.

Unarchiving...

#4 Krydos

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Posted 06 December 2018 - 10:45 PM

Done. You should now be able to log in and your website should start working within 2 hours.




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