micou Posted December 21, 2018 Share Posted December 21, 2018 Dear HH team, I would like to understand what's trigger the suspension of my account to apply the correction necessary for restoring services.Thank you very much+m Link to comment Share on other sites More sharing options...
micou Posted December 21, 2018 Author Share Posted December 21, 2018 (edited) [closed] ... that was due to inactivitiesrenewal done at https://www.heliohost.org/renew/ thanks ! Edited December 21, 2018 by micou Link to comment Share on other sites More sharing options...
wolstech Posted December 21, 2018 Share Posted December 21, 2018 (edited) It's inactive because you didn't log in (or the logins didn't count if you did). You need to log in at least once every 30 days using either https://heliohost.org/login/ or https://tommy.heliohost.org:2083/ (with nothing after the slash). Unsuspended. Edited December 22, 2018 by Krydos login not logon Link to comment Share on other sites More sharing options...
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