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#1 milkv

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Posted 25 December 2018 - 11:03 AM

An error occurred while trying to create an alias. Park::park(ltxy.ml) failed: (XID zefqna) Sorry, the domain already points to an IP address that is not using a DNS server. Please transfer this domain to the server's name server, or ask the system administrator to add one of its name servers to /etc/ips.remotedns and add the appropriate A entry on the remote name server.

 

HelioHost username: mymilk


Edited by milkv, 25 December 2018 - 11:57 AM.


#2 wolstech

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Posted 25 December 2018 - 02:17 PM

That's caused by not using our name servers. You need to change your domain's name servers to ns1.heliohost.org and ns2.heliohost.org in order to add the domain.

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#3 milkv

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Posted 26 December 2018 - 02:31 AM

That's caused by not using our name servers. You need to change your domain's name servers to ns1.heliohost.org and ns2.heliohost.org in order to add the domain.

Can you bind a domain name without using your name server?



#4 milkv

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Posted 26 December 2018 - 02:59 AM

An error occurred while trying to create an alias. Park::park(www.ltxy.ml) failed: (XID taspgs) The domain "ltxy.ml" already exists in the Apache configuration.



#5 Luigi123

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Posted 26 December 2018 - 03:33 AM

Moved to Customer Service.


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#6 wolstech

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Posted 26 December 2018 - 05:42 AM

 

That's caused by not using our name servers. You need to change your domain's name servers to ns1.heliohost.org and ns2.heliohost.org in order to add the domain.

Can you bind a domain name without using your name server?

 

No. We require the nameserver change as a way to prove you own the domain.

 

An error occurred while trying to create an alias. Park::park(www.ltxy.ml) failed: (XID taspgs) The domain "ltxy.ml" already exists in the Apache configuration.

In this case, the error was because it's already attached to your account...

 

If you see a queued or suspended message, please clear your cache.


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#7 Krydos

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Posted 27 December 2018 - 01:41 AM

Once you've added the domain to cpanel you're welcome to change your nameservers to whatever else you'd like though. This is the way we recommend people set up cloudflare.




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