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#1 lordkell

lordkell

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Posted 04 January 2019 - 12:06 AM

Thanks to heliohost for this great service. For some reasons I was unable to login to my dashboard for over 30 days, just came back (maybe about 35 days later), and couldn't log into my account. Please help me to resolve the issue. Thanks.

Username: lordkell
Server: Ricky
Domain: lordkell.heliohost.org

#2 Krydos

Krydos

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Posted 04 January 2019 - 12:19 AM

You last logged in on December 18th, which is less than 30 days, and your account is active. Your domain is working and is definitely not queued. If you still can't login, have you tried resetting your password? https://www.heliohost.org/reset/




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