spandso Posted January 9, 2019 Share Posted January 9, 2019 (edited) My account seems to be suspended for reasons unknown to me. Can you please let me know why and unsuspend it if possible? HelioHost username: spandsoServer where account is on: TommyMy HelioHost main domain: spiritandsoap.com Thank you! Edited January 9, 2019 by spandso Link to comment Share on other sites More sharing options...
wolstech Posted January 9, 2019 Share Posted January 9, 2019 Causing high server load. 117% more cpu than #2. Hm, lets see what's causing the load. We'd rather you know how to fix this before we unsuspend you. Lets see what Krydos says. Link to comment Share on other sites More sharing options...
spandso Posted January 9, 2019 Author Share Posted January 9, 2019 Thank you wolstech for your prompt response! Could it be that I have updated to the latest version of WordPress? Link to comment Share on other sites More sharing options...
Krydos Posted January 9, 2019 Share Posted January 9, 2019 Wordpress just causes a lot of load. I checked the bandwidth logs and your account isn't even showing up at all. That basically means you're getting no traffic to your account and you're still doing the highest load on the server. For instance another account on the same server as you had 58 GB of bandwidth over the past week, and you're doing more load. As always we strongly recommend not using wordpress for this and many other reasons. Unsuspended. Link to comment Share on other sites More sharing options...
spandso Posted January 9, 2019 Author Share Posted January 9, 2019 Thank you Krydos for the explanation, prompt support and unsuspending my account. Any suggestions for a good alternative to WordPress that has eShop capabilities and works well on Heliohost servers? Link to comment Share on other sites More sharing options...
Krydos Posted January 9, 2019 Share Posted January 9, 2019 We usually recommend Joomla for people who want to move away from wordpress. I don't think I've ever seen a Joomla site get suspended for high load. Here are some shopping cart extensions for it https://extensions.joomla.org/category/e-commerce/shopping-cart/ 1 Link to comment Share on other sites More sharing options...
spandso Posted January 9, 2019 Author Share Posted January 9, 2019 Thank you Krydos. I have used Joomla nearly a decade ago. I will give it a try. Link to comment Share on other sites More sharing options...
Krydos Posted February 13, 2019 Share Posted February 13, 2019 You might be interested in https://www.helionet.org/index/topic/35103-account-load/ Link to comment Share on other sites More sharing options...
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