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[Solved] Account Suspended: spandso

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#1 spandso

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Posted 09 January 2019 - 12:11 AM

My account seems to be suspended for reasons unknown to me. Can you please let me know why and unsuspend it if possible?

HelioHost username: spandso
Server where account is on: Tommy
My HelioHost main domain: spiritandsoap.com

Thank you!

Edited by spandso, 09 January 2019 - 12:19 AM.


#2 wolstech

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Posted 09 January 2019 - 12:13 AM

 

Causing high server load. 117% more cpu than #2.

 

 

Hm, lets see what's causing the load. We'd rather you know how to fix this before we unsuspend you.

 

Lets see what Krydos says.


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#3 spandso

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Posted 09 January 2019 - 12:17 AM

Thank you wolstech for your prompt response!

 

Could it be that I have updated to the latest version of WordPress?



#4 Krydos

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Posted 09 January 2019 - 01:28 AM

Wordpress just causes a lot of load. I checked the bandwidth logs and your account isn't even showing up at all. That basically means you're getting no traffic to your account and you're still doing the highest load on the server. For instance another account on the same server as you had 58 GB of bandwidth over the past week, and you're doing more load. As always we strongly recommend not using wordpress for this and many other reasons.

Unsuspended.

#5 spandso

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Posted 09 January 2019 - 02:19 AM

Thank you Krydos for the explanation, prompt support and unsuspending my account.

 

Any suggestions for a good alternative to WordPress that has eShop capabilities and works well on Heliohost servers?



#6 Krydos

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Posted 09 January 2019 - 02:55 AM

We usually recommend Joomla for people who want to move away from wordpress. I don't think I've ever seen a Joomla site get suspended for high load. Here are some shopping cart extensions for it https://extensions.j.../shopping-cart/

#7 spandso

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Posted 09 January 2019 - 07:12 AM

Thank you Krydos. I have used Joomla nearly a decade ago. I will give it a try.



#8 Krydos

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Posted 13 February 2019 - 06:55 PM

You might be interested in https://www.helionet...3-account-load/





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