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[HH#654213] Fwd: HelioHost Email Validation


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#1 HelioHost

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Posted 15 January 2019 - 11:54 PM

Username: N/A, Server: N/A, Main Domain: N/A

Hello.
Just to inform you.

I had this account with you, on subdomain melody.heliohost.org. Cpanel
username haruna.
You blocked the ip due to any strange sftp logins from it.

Maybe, I'm not sure, there is a virus on my local system.
Why?
I just logged in via mobile (because of blocked cable ip).
What didn't work: to delete account.
So I tried to get cpanel password reset.
No email came through.
Tried it again, and email to fill, the one with the --- in it, had changed
to some unknown.

Access on heliohost front page with my email is erased.
But maybe, it is due to one changed it, like it looked above.

What is now: I don't have any access to the system.
Not problem for me, nothing productive on it.
But if one captured it, maybe he is doing bad stuff with it.

So maybe you want to look into what happened and maybe erase everything
from that cpanel account.

Last thing I remember: it has been on ricky.
And you received paypal donation from me email, which is fine. I like the
idea itself of community.

Again, no need to restore any.
Just take care that nothing evil comes from that account to harm you. It's
not me. If, there is invader or just something broken.

Best regards,
haruna

--- Weitergeleitete Nachricht ---
Von: Heliohost
Datum: 13. Januar 2019 15:50:23
Betreff: HelioHost Email Validation
An: haru_spam-17@yahoo.com

HelioHost Email Validation

Hey haru_spam-17,

Thanks for creating an account with HelioHost. We're sure you'll love it
here! To continue with the account creation process please click the
validation link below to verify your email address.

We can provide you a free domain.heliohost.org type url with the creation
of your account, but if you would like your website to be something such as
domain.com we highly recommend clicking the Namecheap banner above. To host
any domain with us just change the DNS records to ns1.heliohost.org and
ns2.heliohost.org. You can host as many different domains as you want on
your one HelioHost account so you can always add it later.

If you didn't sign up for an account at https://www.heliohost.org/ no
further action is required and you can safely disregard this message.

https://www.heliohos...ca0c288afd25863

Regards,
HelioHost Staff

https://www.heliohost.org/
http://www.helionet.org/
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#2 wolstech

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Posted 16 January 2019 - 12:37 AM

Your account did delete successfully, which is why your password reset failed (you can't reset what doesn't exist). The deletion script sometimes shows a failure message due to Ricky being ridiculously slow though.

 

SFTP can be rather sensitive to getting IPs blocked, especially because most people don't realize that FTP accounts created in cPanel don't work with it (the cPanel FTP accounts only support plain unencrypted FTP on port 21), but I'm not sure why it happened here.

 

Since you donated, if you'd like, I can give you an invite to Tommy if you wish. That server is significantly faster and more stable than Ricky, and doesn't usually have these sorts of issues. If you would like to try it, please send me your donation transaction ID so I can send an invite to you.


Please do not PM me for support. Posting on our forums lets all of us learn.
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