umakantm Posted January 27, 2019 Share Posted January 27, 2019 my account is suspended. I cannot login to control panel. user name- umakantmserver- stevieheliohost domain- umakant.mishra.work Link to comment Share on other sites More sharing options...
yashrs Posted January 27, 2019 Share Posted January 27, 2019 For the record, the username is umakant and not umakantm! Your account is archived.. and will need to be unarchived by an admin Link to comment Share on other sites More sharing options...
yashrs Posted January 27, 2019 Share Posted January 27, 2019 Escalated! Link to comment Share on other sites More sharing options...
Krydos Posted January 27, 2019 Share Posted January 27, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... Link to comment Share on other sites More sharing options...
Krydos Posted January 27, 2019 Share Posted January 27, 2019 Done. You should now be able to log in and your website should start working within 2 hours. There was a conflict with your original username so I changed it to umakantm like you thought it was anyways. Link to comment Share on other sites More sharing options...
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