[Solved] Suspended: noodles1

[Guest noodles1]

Heliohost username= noodles1

server= Ricky

Heliohost main domain= gumbroker.heliohost.org

 

what happened?

 

[wolstech]

You're suspended because someone reported your email as spam. Please make sure that the email address referenced in the abuse report below never receives email from you again.

 

Unsuspended. It should start working again in the next few minutes...

We have received a complaint about your account. Please investigate and fix within 24 hours.

Hurricane Electric Abuse Department
support@he.net

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This is a Comcast Abuse Report for an email message received from domain gu=
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Welcome to GumBroker forums

Please keep this email for your records. Your account information is as
follows:

----------------------------
Username: ab07afaef698e4357206005e678b0140

Board URL: http://gumbroker.heliohost.org/forum
----------------------------

Your account is currently inactive and will need to be approved by an
administrator before you can log in. Another email will be sent when this
has occurred.

Your password has been securely stored in our database and cannot be
retrieved. In the event that it is forgotten, you will be able to reset it
using the email address associated with your account.

Thank you for registering.

[Guest noodles1]

hey, uhh, read the email. that was an account verification email sent by the forum to someone who registered as "ab07afaef698e4357206005e678b0140" and had it sent to that email address.

 

I'm not going to change anything and I want you to confirm with me that

 

a) this is not a problem, it was a setup

and

b ) the forum software did what it was asked to when anybody registers

and

c) you understand that was not a spam email.

[wolstech]

I'm aware it's not "spam" in the traditional sense, but it was unwanted by its recipient (which appears to be a rather dubious email address), and as a result you need to respect that by preventing that user from receiving further email from your account. Some email services automatically report spam on their users' behalves and not even deliver them. AOL (Verizon) is the most famous for doing this, though Comcast and GMX have been known to do it automatically as well. This might be what has happened since it was a Comcast address, however since there's no way of knowing, you need to make sure that particular address never receives another email from you (usually that means banning them from your forum).

 

We also usually recommend our users disable registration emails on forums for this exact reason. We receive a lot of reports for forum registration email being marked as spam, usually when a forum get hit by spambots trying to sign up to post their spam.

 

Also, while this email wasn't "technically" spam, this unfortunately isn't something we're able to take lightly because if we don't suspend users for spam reports and your emails continue to get marked as spam, the entire server you're on (several thousand websites) can end up on major spam blacklists, meaning nobody sharing the same server is able to send email without it being marked as spam. Needless to say, that's a massive inconvenience to everyone else, and even worse, it can take months to fix and get unblocked.

[Guest noodles1]

it's not traditional spam, or technical spam, or spam in any sense, it was requested by the user, and to recommend that your users disable forum registration by email to prevent abuse is exactly as ridiculous as recommending that you disable Heliohost.org from registering accounts by email (existing and in the future) to prevent abuse.

 

checking on that IP address of the user, it is registered to starnet.md which is in Moldova, and whatever customer of theirs at that IP address has also unsuccessfully attempted registration with these 91 different email addresses:

 

12/21/18 2:54 PM Zodiacpyq northpebbrohy@hotmail.com 188.138.188.34

1/9/19 1:06 PM Extractionmtr po@abcomaintenance.com 188.138.188.34

1/9/19 1:07 PM Generationsvh ryan@boulter.com 188.138.188.34

1/9/19 1:44 PM Wirelessvhq ltikeycard@comcast.net 188.138.188.34

1/9/19 2:06 PM Visionhga rbuffington@ecdservices.com 188.138.188.34

1/9/19 5:27 PM Sightehy maria@vargasvoc.com 188.138.188.34

1/9/19 5:33 PM Minelabirn parker_sgt1975@yahoo.com 188.138.188.34

1/9/19 8:44 PM Plasticppb sylted@wcsd1.org 188.138.188.34

1/9/19 10:12 PM Nespressozuv ruibaromeu@hotmail.com 188.138.188.34

1/10/19 12:24 PM Ascentevl stevewallace@comcast.net 188.138.188.34

1/11/19 9:45 AM Wirelesskxe jsouthward69@gmail.com 188.138.188.34

1/11/19 1:58 PM Boschiwy danagrode@gmail.com 188.138.188.34

1/11/19 6:23 PM Vintagekzc karisawallace@gmail.com 188.138.188.34

1/11/19 6:23 PM Weaponsuh carolarmor@hotmail.com 188.138.188.34

1/14/19 6:11 AM Businessgpv lijunapal@gmail.com 188.138.188.34

1/14/19 2:10 PM Squierlse kathyc@mountvernonwa.gov 188.138.188.34

1/14/19 4:15 PM Securityvkm ourhomeinthewoods@embarqmail.com 188.138.188.34

1/14/19 4:37 PM Visionfbb genglish1@nc.rr.com 188.138.188.34

1/14/19 4:49 PM Dysonjsn jstngrn@outlook.com 188.138.188.34

1/14/19 6:56 PM EOTechkyl dawniev@hotmail.com 188.138.188.34

1/14/19 10:18 PM Beaterxlw bcaza@ejcg.com 188.138.188.34

1/15/19 2:19 AM Professionalzoi winnieycj@yahoo.com 188.138.188.34

1/15/19 4:19 AM Sprinklergye lacombe.caroline@videotron.ca 188.138.188.34

1/15/19 7:42 AM WILDKATipk rosmiaugustine@gmail.com 188.138.188.34

1/15/19 8:15 AM Blendertes tchsu11@yahoo.com 188.138.188.34

1/15/19 1:11 PM CHIRPvzw mlbrash@aol.com 188.138.188.34

1/15/19 1:39 PM Infraredjcs maniks957@gmail.com 188.138.188.34

1/16/19 4:13 AM Sightdep grace@safarihelicopters.com 188.138.188.34

1/16/19 4:13 AM Haywardqrt eddieyamamoto@gmail.com 188.138.188.34

1/16/19 4:27 AM Wirelessqit thaynes@carolinaheartandleg.com 188.138.188.34

1/16/19 10:25 AM Annotationszgd scanderson80@gmail.com 188.138.188.34

1/16/19 5:50 PM Annotationswof lnbtroia@juno.com 188.138.188.34

1/16/19 7:58 PM CHIRPtdy admin@crbanc.org 188.138.188.34

1/16/19 8:01 PM Squierpyd nicholas.mainini@bhninc.org 188.138.188.34

1/16/19 8:04 PM Drywallnjb cook3133@comcast.net 188.138.188.34

1/16/19 9:46 PM Artisanbhr jonathan.g.bristow@gmail.com 188.138.188.34

1/16/19 10:01 PM Airbladeiza scottrtp@gmail.com 188.138.188.34

1/17/19 1:20 AM Bluetoothcoh pam_talmadge@student.owens.edu 188.138.188.34

1/17/19 2:13 AM Wirelessvsv cappsjesse@ymail.com 188.138.188.34

1/17/19 3:25 AM Backlitiag lukeheff339@gmail.com 188.138.188.34

1/17/19 3:42 AM Haywardkzo tabithablades@gmail.com 188.138.188.34

1/17/19 4:20 AM Furrionvcr seanmagari@yahoo.com 188.138.188.34

1/17/19 5:04 AM Infraredbby carolinerwhite@gmail.com 188.138.188.34

1/17/19 11:42 AM Milwaukeelwg fournierr@crossmachine.com 188.138.188.34

1/17/19 3:35 PM Seriesxfn renchongduan@gmail.com 188.138.188.34

1/17/19 4:49 PM Securitypnc westranchmhk@gmail.com 188.138.188.34

1/17/19 7:15 PM Leupoldgpg aaron.rothrock@bartellsystem.com 188.138.188.34

1/18/19 10:09 AM Premiumuxh kevsim1@hotmail.com 188.138.188.34

1/18/19 10:09 AM Sprinkleryno im.the.captain@gmail.com 188.138.188.34

1/18/19 10:16 AM WILDKATojn orders@boazmns.com 188.138.188.34

1/18/19 11:51 AM Linksyssww t.lenzie@dconstruction.net 188.138.188.34

1/18/19 11:58 AM Annotationsawp d.krumeich@emilcapitalpartners.com 188.138.188.34

1/18/19 5:03 PM Arnottmen charlene.sullivan@morgancoso.com 188.138.188.34

1/20/19 6:39 PM Documentykq echobluffgm@guestservices.com 188.138.188.34

1/20/19 6:59 PM Generationkfm belliott00@bellsouth.net 188.138.188.34

1/20/19 7:57 PM Minelabpea butchhensley@centurylink.net 188.138.188.34

1/20/19 11:29 PM Bluetoothzef tazzyian@gmail.com 188.138.188.34

1/20/19 11:44 PM Flashpaqkas skeider@mindspring.com 188.138.188.34

1/21/19 2:34 AM Drywallvqd lieferanten@design-co.info 188.138.188.34

1/21/19 4:27 AM Drywalltdc georgejkappen@gmail.com 188.138.188.34

1/21/19 6:18 AM Pouringeem badkins2392@gmail.com 188.138.188.34

1/21/19 7:25 AM Ascenteiu snj74869@cotc.net 188.138.188.34

1/21/19 7:40 AM Marshalltrk klkloever@gmail.com 188.138.188.34

1/21/19 7:44 AM Fortressput cmgoffar@gmail.com 188.138.188.34

1/21/19 7:52 AM Premiumkcs dsharon49@gmail.com 188.138.188.34

1/21/19 12:27 PM Irrigationqgu tabitha.disher@gmail.com 188.138.188.34

1/21/19 1:37 PM Fortresspqx brndbs@aol.com 188.138.188.34

1/21/19 1:50 PM Wirelessbca jshilling3@yahoo.com 188.138.188.34

1/21/19 3:06 PM Dormanote thintze@multipacksolutions.com 188.138.188.34

1/21/19 6:35 PM Seriesbch mason.lewis.1997@hotmail.com 188.138.188.34

1/21/19 9:58 PM KitchenAidwah marzenakerley@msn.com 188.138.188.34

1/22/19 12:25 AM Blenderolp zumbal321@gmail.com 188.138.188.34

1/22/19 1:37 AM Blenderhal leslie@hartmanroofing.com 188.138.188.34

1/22/19 2:30 AM Professionalpyw jball@ballauto.com 188.138.188.34

1/22/19 3:08 AM Sunburstphp johnfeliceii@gmail.com 188.138.188.34

1/22/19 3:57 AM Mojaveloc jack.brockhaus@etmenterprises.com 188.138.188.34

1/22/19 4:05 PM Rachiocma bbagenstos44@yahoo.com 188.138.188.34

1/22/19 6:58 PM Testerboc chiefsmorris@aol.com 188.138.188.34

1/22/19 10:35 PM Superchipsjsf acct2@tesoros.com 188.138.18m8.34

1/22/19 11:08 PM Serieszhf nattie515@aol.com 188.138.188.34

1/22/19 11:09 PM Flashpaqakz pacificshoresinn@shaw.ca 188.138.188.34

1/23/19 2:38 AM Documentncg liz.beckner@gmail.com 188.138.188.34

1/23/19 3:18 AM Flexiblehcp kenneth_schleicher@comcast.net 188.138.188.34

1/23/19 4:00 AM Augustfjk tylrbol625@gmail.com 188.138.188.34

1/23/19 4:51 AM Blenderznk meredith.barnes@cbre-richmond.com 188.138.188.34

1/23/19 4:56 AM WILDKATpio billstone4@frontier.com 188.138.188.34

1/23/19 5:41 AM Superchipshrk detnorton@gmail.com 188.138.188.34

1/23/19 7:13 AM Yamahaeou info@thevillasonline.com 188.138.188.34

1/23/19 11:12 AM Amazonnnosp charlie@custommetalsofvirginia.com 188.138.188.34

1/23/19 11:43 AM Fingerboardenk nikki.kapellen@bemismfg.com 188.138.188.34

1/23/19 12:22 PM Weaponalh carol@abouttownlimo.com 188.138.188.34

 

I have disabled the forum registration while I contact the ISP's of this and numerous other spammers, as well as web hosting providers of their emails, to get those spammer accounts terminated, after which I will probably erase the website due to lack of interest and close the heliohost account. but in the meantime I reiterate that it is ridiculous to disable anyone's forum registration, including yours, because of a fear of spammers when it's not your fault.

Edited January 30, 2019 by noodles1

[wolstech]

What you're missing here is that it's not even our policy unfortunately. Our provider Hurricane Electric requires us to suspend or ban users who receive abuse reports, so our system suspends all users who receive a report regardless of its content (the large majority of these reports are for phishing and other cybercrime, but unfortunately legitimate ones will get flagged too). If we fail to do so, they take the entire server offline (and if it happens too much, they could in theory put us out of business by cancelling our service). As a result, as ridiculous as it sounds, we have no choice.

 

Most users who run larger forums here simply use an external SMTP server for their forum and call it a day.

[Guest noodles1]

also I just sent an email to support@he.net explaining how that so-called "complaint" was from a spammer (showed them the list) and requested that they terminate that email account along with 4 other comcast emails on the list.

Edited January 30, 2019 by noodles1

[Krydos]

So, if a spam bot go a hold of your email address and entered into 1000 different sites trying to register accounts you wouldn't report any of those emails that you get as spam?

[Guest noodles1]

??? I wouldn't be there to report it. maybe I don't understand your question.

[wolstech]

If your personal email was given to a spam bot, and the bot used it to try to sign up for 1000s of websites so it could spam them, you'd receive 1000s of emails as a result of the bot. Would you report those 1000s of unwanted emails as spam? I bet you would.

[Guest noodles1]

how can a spambot use someone else's email to register on forums, if it cannot access the email to respond to verification?

 

therefore, the email must be registered to a spammer.

[wolstech]

Actually you'd be surprised. Oftentimes the email accounts used were phished or had weak passwords. As someone who has a gmail account that it happened to (weak password), it's more common than you think.

 

Other times they just use random addresses in hopes of not needing the verification (blog comment systems are often like this by default).