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[Solved] Suspended: retrope

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#1 retrope

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Posted 07 February 2019 - 09:16 PM

My account seems to be suspended.

 

Can you please let me know why and unsuspend it if possible?

Username: retrope
Server: Ricky
Main domain: https:/radioretroperu.com

Thank you!


Edited by retrope, 07 February 2019 - 09:16 PM.


#2 wolstech

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Posted 07 February 2019 - 10:34 PM

You're suspended for sending spam and having multiple accounts. Can you explain?

 

A copy of the spam is below (it originated from the latino mailbox on your account with a fake From header):

Received: from ricky.heliohost.org ([64.62.211.134]:43088)

Please stop this immediately
Thanks
=================================================

-----Original Message-----
From: auctions@schneordesign.com [mailto:auctions@schneordesign.com] 
Sent: Tuesday, February 5, 2019 3:25 PM
To: auctions@schneordesign.com
Subject: This account has been hacked! Change your password right now!

You may not know me and you are probably wondering why you are getting this
e mail, right?
I'm a hacker who cracked your email and devices a few months ago.

Do not try to contact me or find me, it is impossible, since I sent you an
email from YOUR hacked account.
I setup a malware on the adult vids (porno) web-site and guess what, you
visited this site to have fun (you know what I mean).
While you were watching videos, your internet browser started out
functioning as a RDP (Remote Control) having a keylogger which gave me
accessibility to your screen and web cam.
After that, my software program obtained all information.

You entered a passwords on the websites you visited, and I intercepted it.
Of course you can will change it, or already changed it.
But it doesn't matter, my malware updated it every time.
What did I do?

I backuped device. All files and contacts.
I created a double-screen video. 1st part shows the video you were watching
(you've got a good taste haha . . .), and 2nd part shows the recording of
your web cam.
exactly what should you do?
Well, in my opinion, $1000 (USD) is a fair price for our little secret.
You'll make the payment by Bitcoin (if you do not know this, search "how to
buy bitcoin" in Google).
My Bitcoin wallet Address:
<removed>
(It is cAsE sensitive, so copy and paste it)

Important:
You have 48 hour in order to make the payment. (I've a unique pixel in this
e mail, and at this moment I know that you have read through this email
message).
To track the reading of a message and the actions in it, I use the facebook
pixel.
Thanks to them. (Everything that is used for the authorities can help us.)
If I do not get the BitCoins, I will certainly send out your video recording
to all of your contacts including relatives, coworkers, and so on.


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#3 retrope

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Posted 07 February 2019 - 11:18 PM

hello my English is not very good, but I must tell you that I am surprised with this you tell me, please let me make the necessary corrections since I am not the one who designed the web, I am the owner of the account. tell me you can correct what you tell me or just cancel the account. and infinite apologies for this misunderstanding, I am very sorry.



#4 kippman1

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Posted 08 February 2019 - 08:38 PM

@wolstech Please forgive me for replying to this, but please forward the email headers to Hurricane Electric.



#5 retrope

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Posted 09 February 2019 - 12:27 AM

Hola, disculpen que no pueda escribir en ingles ya que me cuesta mucho espero me entiendan. Soy el propietario de la cuenta que lamentablemente suspendieron. hemos revisado el historial de nuestra web y efectivamente hace aproximadamente un mes recibimos un email de un supuesto hacker, que decia que tenia control de nuetra cuenta y de nuestro email, nosotros lo ignoramos, de alli en adelante no sabemos que mas paso en nuestra cuenta ya que no nos dedicamos a hacer trampa o fraude por medios electronicos, somos una radio emisora en linea con mas de 7 años al aire y reconocidos en nuestro pais, perú. lamentamos mucho esto sucedido y estamos en heliohost porque un amigo nos recomendó, sin embargo no ha hecho mas que darnos problemas por falta de seguridad de ambas partes. le pedimos ante todo las disculpas del caso y le pedimos por favor que elimine nuestras cuentas retrope y emisoras ( que ha sido por falta de informacion duplicada) de su base de datos ya que tanto a ustedes como a nosotros nos a causado problemas. No queremos malos entendidos con ustedes por ello que pasamos a retirarnos de su servicio. fue un muy educativo y de mucha experiencia participar con ustedes. Gracias por el tiempo que nos permitieron. Marko Chumo.- Director Emisoras Perú S.A.C. Ave. Del aire 400 Surco, Lima, Perú.

 

Hello, excuse me that I can not write in English because it costs me a lot, I hope you understand me. I am the owner of the account that unfortunately suspended. we have reviewed the history of our website and effectively about a month ago we received an email from a supposed hacker, who said he had control of our account and our email, we ignore it, from then on we do not know what else happened in our account Since we are not dedicated to cheating or fraud by electronic means, we are an online radio station with more than 7 years on the air and recognized in our country, Peru. We regret this happened a lot and we are on heliohost because a friend recommended us, however he has not done more than give us problems due to lack of security on both sides. First of all, we apologize for the case and we ask you please to delete our retrope and issuing accounts (which has been due to lack of duplicate information) from your database, since both you and us have caused us problems. We do not want misunderstandings with you for this reason that we have to retire from your service. It was a very educational and very experienced to participate with you.

 
Thanks for the time they allowed us.
 
Marko Chumo.- Director Emisoras Perú S.A.C.
 
Ave. Del aire 400 Surco, Lima, Peru.

 

 


Edited by wolstech, 09 February 2019 - 12:34 AM.
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#6 wolstech

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Posted 09 February 2019 - 12:33 AM

Please change the passwords of all of your mailboxes and cPanel as soon as possible. You probably will also need to delete all of the spam bounces you probably received in those mailboxes.

 

Unsuspended. If you still want to delete your account, you can do so here: http://heliohost.org.../scripts/delete


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#7 retrope

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Posted 09 February 2019 - 01:24 AM

Hola de nuevo. y disculpe que escriba en español. primero que todo, muchas gracias por entender nuestro caso y darnos la opción de continuar con ustedes, creo que son un gran servicio. Hemos decidido hacer lo que nos sugiere, hemos cambiado las contraseñas de los buzones de correo asi como del cPanel. mi pregunta es, ya que por error creamos una segunda cuenta cuyo usuario es "emisoras" (https://www.helionet...ended-emisoras/) y sabiendo ahora que solo es una cuenta por usuario, esta cuenta la elimino yo o lo hacen ustedes? espero su respuesta y gracias una vez mas por su comprension.

Un abrazo desde Lima.

 

Marko Ch.- Director Emisoras Perú S.A.C.

 

Hello again. and I apologize that you write in Spanish. First of all, thank you very much for understanding our case and giving us the option to continue with you, I think they are a great service. We have decided to do what you suggest, we have changed the passwords of the mailboxes as well as the cPanel. my question is, because by mistake we created a second account whose user is "broadcasters" (https: //www.helionet...ended-emisoras/) and knowing now that it is only one account per user, this account is deleted by me or do you? I await your response and thank you once again for your understanding.

 
A hug from Lima.
 
 
 
Marko Ch.- Director Emisoras Perú S.A.C.

 


Edited by wolstech, 09 February 2019 - 01:31 AM.
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#8 wolstech

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Posted 09 February 2019 - 01:31 AM

I will remove the second account for you  :)

 

Please let us know if you need anything else from us, we'll be glad to help.


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#9 retrope

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Posted 09 February 2019 - 01:41 AM

Gracias estimado amigo , de igual forma nuestras emisoras estan a su servicio para lo que deseen, un gran abrazo y cerramos el tema, hasta pronto!

 

Marko Ch.- Emisoras Perú

 

Thank you dear friend, in the same way our stations are at your service for what you want, a big hug and close the topic, see you soon!

 
 
 
Marko Ch.- Emisoras Peru

 


Edited by wolstech, 09 February 2019 - 01:42 AM.
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#10 wolstech

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Posted 09 February 2019 - 01:43 AM

You're welcome :)


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