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[Solved] Site suspended

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#1 gebets



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Posted 18 February 2019 - 08:33 AM


My site (gebets) on Tommy is showing a suspended message. Please can someone advise?

There is admin functionality that regenerates site data. I can switch this off and upload remotely if this is cajsing any resource issues.


#2 Byron


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Posted 18 February 2019 - 12:22 PM

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/renew. To prevent this from happening in the future please remember to visit https://heliohost.org/ to log into your account at least once every 30 days.

If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

#3 gebets



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Posted 19 February 2019 - 02:42 PM

Thanks, I've renewed. I've lost my java access though so have also submitted a re-request.

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