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Quicker access to java on Johnny server

johnny java

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#1 emeros

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Posted 26 February 2019 - 01:05 PM

Hello,

 

I have created a johnny server, and have requested java access. The estimated date of access is the 17th of March and was wondering if there is a way to get access to this service quicker.

 

Thanks,

Emer



#2 wolstech

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Posted 26 February 2019 - 02:53 PM

There is not unfortunately. You could move to Tommy, which has a supposedly-shorter wait, but Java on that server is full at the moment and people have been waiting in line there as well for several days as well, with the estimate being basically indeterminate (someone yesterday reported having their Java wait date keep getting pushed out...that's because the line isn't moving due to usage). The issue with Tommy is that unlike Johnny, people who move there almost never leave because of the good performance, so he rarely has free Java slots.

 

Java is one of our most popular services, and being so resource hungry means we can only offer so many slots available at any given time. Users receive Java in the order in which it was requested, and the line moves whenever someone else loses their Java service due to inactivity, non-use, or suspension.


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#3 Luigi123

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Posted 01 March 2019 - 07:34 PM

Moved to Customer Service.
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