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[HH#163048] [HH#818613] VPS Support


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#1 HelioHost

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Posted 28 February 2019 - 07:11 AM

Username: jenovaon, Server: Tommy, Main domain: jenovaonline.ga

So actually, I want to get the most out of this as I can.

I want to start over, but with Froxlor.

Can I get someone to delete everything off my VPS as I don't know what the
password is for ssh since the emails are deleted?

https://www.froxlor.org/

Thank you!

On Wed, Feb 27, 2019, 1:30 PM Heliohost Support
wrote:

> So after much messing around, I think I broke my server.
> I don't think I want to use VPS anymore. I'm super confused and very
> frustrated at myself.
> I know I can ask for help if I need it, but I don't think I am ready for
> my own server, just yet. :/
> Thank you for giving me this opportunity tho, I learned a lot, even if
> in the end everything broke. :)
> ~Roy
> On 2/26/2019 7:57 PM, Heliohost Support wrote:
> > Log in to CWP and go to Security >> CSF Firewall. Click the button that
> says "Firewall Deny IPs". This should bring up a text box listing all of
> the denied IPs, one of which is yours. You can check your ip by going to
> https://www.heliohost.org/ip.php Delete the line that matches your ip and
> click "Save Changes" at the bottom.
> >
> > You may view the status of your ticket by visiting:
> >
> > https://www.helionet...p?showtopic5239
> >
> > Thank you,
> > Heliohost support
> > https://www.heliohost.org/
> > https://www.helionet.org/
> >
> --
> - Message composed and sent with Thunderbird -
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet...p?showtopic5239
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>
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#2 Krydos

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Posted 28 February 2019 - 09:24 PM

Ooops, I already sent you a refund because I read your other email first. Sorry for the hassle, but if you create a new recurring donation for $4.00 per month I'll get your vps set up again.

https://www.paypal.c...d=P63828V7WFM54

#3 jenovaon

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Posted 28 February 2019 - 09:48 PM

I'm gonna use my forum account for this from now on so things don't get lost.

 

Donation has been sent with the same email as before.

 

Sorry I am so indecisive! I just really need to learn how to use this.

 

Thank you again!


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#4 Krydos

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Posted 01 March 2019 - 04:25 AM

I reset your vps and installed Ubuntu 18 again. I installed apache, mysql, and php 7.1. I also installed Froxlor for you. I emailed you the url, username, and password to log into Froxlor. You can also SSH in using the same username, and password as the Froxlor signin. Let us know if you have any questions or need anything else installed.




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