comp705 Posted March 11, 2019 Share Posted March 11, 2019 Dear admin, I request you to please activate my account with username "comp705" which got archived due to some reason. Regards, ideal frank Link to comment Share on other sites More sharing options...
qsgt Posted March 11, 2019 Share Posted March 11, 2019 Hi, As I have previously explained here https://www.helionet.org/index/topic/35291-help-my-account-is-suspendend/ the reason this account is suspended is because you already have another account with the username comp7054. You cannot operate multiple accounts as it is a violation of the HelioHost Terms of Service (basically, it is against the rules). It is possible for an administrator to unsuspend (unlock) your comp705 account but this will mean that your comp7054 account will be suspended (locked) instead. Are you OK with this happening? If you need to run multiple websites/ domains it is entirely possible to do this with just one account. All you need to do is add the other domains as add-on domains in cPanel. You may find this wiki page helpful https://wiki.helionet.org/Addon_domain. Note that parked domains have changed to alias domains but they function the same. 1 Link to comment Share on other sites More sharing options...
wolstech Posted March 11, 2019 Share Posted March 11, 2019 As qsgt said, you can't have two accounts. Do you want me to unsuspend this one and suspend comp7054? Link to comment Share on other sites More sharing options...
comp705 Posted March 11, 2019 Author Share Posted March 11, 2019 Hi comp705 is my account but comp7054 is another person's account not my Link to comment Share on other sites More sharing options...
wolstech Posted March 11, 2019 Share Posted March 11, 2019 Then why are they nearly identical? Link to comment Share on other sites More sharing options...
comp705 Posted March 21, 2019 Author Share Posted March 21, 2019 Please unsespended my account Link to comment Share on other sites More sharing options...
comp705 Posted March 21, 2019 Author Share Posted March 21, 2019 No this is your mistake comp705 its my account but comp7054 is my friends account We will open this on helio host at same time !! Link to comment Share on other sites More sharing options...
wolstech Posted March 21, 2019 Share Posted March 21, 2019 First you deny it, now you claim it's your friend... For multiple accounts, if there are in fact two people, each will need to provide photos of government ID for themselves as well as which account belongs to which. (Please PM me for privacy, once verified you can delete them). Note that the second person cannot be related to you. Also, if we find content to be shared between the two accounts, we might suspend you again for evading the disk space limit. Finally, if these are both in fact yours, it is possible to host more than one website on an account if thats your concern. You can also buy extra disk space if that's an issue, and we can send you the contents of the suspended account so you don't lose your data. Link to comment Share on other sites More sharing options...
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