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[Solved] Please unarchive my account

unable to login

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3 replies to this topic

#1 jiayzho

jiayzho

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Posted 14 March 2019 - 05:38 PM

Could you please unarchive my account. Thanks.



#2 Luigi123

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Posted 14 March 2019 - 06:13 PM

This support request is being escalated to our root admin.

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#3 Krydos

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Posted 15 March 2019 - 12:02 AM

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days.

Unarchiving...

#4 Krydos

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Posted 15 March 2019 - 12:15 AM

Done. You should now be able to log in and your website should start working within 2 hours.





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