myzega Posted March 17, 2019 Share Posted March 17, 2019 Hello admin, please my account jobasco has been archived due to inactivity please unarchived if for me. Link to comment Share on other sites More sharing options...
Luigi123 Posted March 17, 2019 Share Posted March 17, 2019 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Byron Posted March 17, 2019 Share Posted March 17, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... Link to comment Share on other sites More sharing options...
Byron Posted March 17, 2019 Share Posted March 17, 2019 Done. You should now be able to log in and your website should be working again. Link to comment Share on other sites More sharing options...
myzega Posted March 18, 2019 Author Share Posted March 18, 2019 Thank you, admin, i was able to access my account last night on a mobile device but i can't access it today please help, i have even request for a password change but it's still not working. Link to comment Share on other sites More sharing options...
wolstech Posted March 18, 2019 Share Posted March 18, 2019 The server is currently down. See https://www.helionet.org/index/topic/34926-tommy-var-full/ Link to comment Share on other sites More sharing options...
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