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[Solved] request to restore archived account


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#1 david1p

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Posted 25 March 2019 - 10:31 PM

Hi,

I wanted to restore an account that I haven't updated in a while.

email: david1platt@zoho.com
username david1p

thanks!



#2 Luigi123

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Posted 26 March 2019 - 12:06 AM

This support request is being escalated to our root admin.

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#3 Krydos

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Posted 26 March 2019 - 03:18 AM

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days.

Unarchiving...

#4 Krydos

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Posted 26 March 2019 - 03:30 AM

Done. You should now be able to log in and your website should start working within 2 hours.




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