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[Solved] My account is suspended

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#1 agronino

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Posted 15 April 2019 - 01:00 PM

I'm suspended , can you activate?



#2 wolstech

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Posted 15 April 2019 - 01:01 PM

It's archived. Unarchiving...


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#3 wolstech

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Posted 15 April 2019 - 01:55 PM

Done. You should now be able to log in, however your main domain does not function because the domain isn't registered.


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#4 agronino

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Posted 15 April 2019 - 07:10 PM

My account is archived, how can i unarchive?



#5 Krydos

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Posted 15 April 2019 - 07:37 PM

I'm not sure what happened, but your account is still archived despite Wolstech saying he unarchived it. I'm unarchiving it (again?) now.

#6 Krydos

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Posted 15 April 2019 - 07:49 PM

Ok, you should be able to login now https://www.heliohost.org/login/

#7 wolstech

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Posted 15 April 2019 - 08:39 PM

Oh, it archived itself again...my network dropped while this one was restoring. I was able to find the cPanel restore in a new SSH, but had to manually finish the final steps once that finished that I think the unarchive script was supposed to do (ACP update and unsuspend). I forgot to change the date to today.


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