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[Solved] Unarchive my account please

unarchive

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#1 rainyads

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Posted 18 May 2019 - 10:08 AM

hello sir, please unarchive my site usename is:rainyads



#2 Luigi123

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Posted 18 May 2019 - 01:33 PM

This support request is being escalated to our root admin.

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#3 Luigi123

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Posted 18 May 2019 - 01:51 PM

@Root Admins: Please do not unarchived this account until the user explain why. As there is a forum username anirme just create a another topic wanting to request the account name anirme to get unarchived.

https://www.helionet...588#entry158588

Two users have a same IP address

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#4 aniruddh

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Posted 19 May 2019 - 03:39 PM

Both account is mine, sorry for doing this. I haven`t read your terms and conditions before. please unarchive rainyads if posiible. I`m really sorry.



#5 flazepe

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Posted 19 May 2019 - 03:45 PM

Both account is mine, sorry for doing this. I haven`t read your terms and conditions before. please unarchive rainyads if posiible. I`m really sorry.

Well, you've got to choose which account you'd like to keep since you can't have both of them at the same time.



#6 Luigi123

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Posted 19 May 2019 - 03:54 PM

Both account is mine, sorry for doing this. I haven`t read your terms and conditions before. please unarchive rainyads if posiible. I`m really sorry.


Thank you for responding back. Account name rainyads will be unarchived and anirme will not get unarchived.

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#7 Luigi123

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Posted 19 May 2019 - 03:56 PM

@flazepe, he doesn't have three accounts. Just two accounts.


 


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#8 flazepe

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Posted 19 May 2019 - 04:00 PM

@Luigi123 Yeah, I figured. I thought aniruddh was his third account but that was his old account that cannot be unarchived. Forgot about that.



#9 Krydos

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Posted 20 May 2019 - 01:26 AM

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days.

Unarchiving...

#10 Krydos

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Posted 20 May 2019 - 01:40 AM

Done. You should now be able to log in and your website should be working again.

#11 aniruddh

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Posted 24 May 2019 - 11:37 AM

thanks @Root Admin







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